Diehl Kia of Massillon

Had a pleasant afternoon with a salesman. Met with the sales manager and made a deal for my trade in and agreed upon sales price of a new Kia K5. Met with the finance manager to sign a contra Met with the sales manager and made a deal for my trade in and agreed upon sales price of a new Kia K5. Met with the finance manager to sign a contract. Here is where I made a mistake. I was lured into believing they were being honest and signed the contract without reading the whole contract. My mistake! OK here is what happened to me. The agreed upon trade in on the contract was approximately $2000. less than the sales manager and I agreed on. Stupid Me! If you are looking for an honest auto dealer I suggest you look else where. Shortly after this happened I went to Gainly Kia and purchased a new K4. They are an honest auto dealership. Diehl lost a customer!! More

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room I’m not a big fan of the waiting room though. They should update the waiting room More

Great experience with purchasing a new K4. Keoo was great to work with. He found exactly what I was looking for! Keoo was great to work with. He found exactly what I was looking for! More

I had stuff stolen out of my car, they reused covering from the the old engine do you want to keep going. from the the old engine do you want to keep going. More

Trey is great and easy to work with. Would recommend him to anyone looking to get a great deal. Would recommend him to anyone looking to get a great deal. More

They got me into a car most others could not. They also stand behind their name and making sure my vehicle and myself are good. I would recommend to anyone! They also stand behind their name and making sure my vehicle and myself are good. I would recommend to anyone! More

very good very good very good very good very good very good very good very good!!! good very good very good!!! More

Everyone is very pleasant to deal with, and happy to provide assistance concerning our new car. provide assistance concerning our new car. More

Highly recommend Diehl for service! They do great work and check for recalls and recommended service. They do great work and check for recalls and recommended service. More

Experience is always good; I appreciate Molly every time I deal with her and she was great this time with working me in after some mis-communication. I deal with her and she was great this time with working me in after some mis-communication. More