Diehl Kia of Massillon

Very nice to work with. Answered all of the questions that I had. Made me feel comfortable about my choice of car. Answered all of the questions that I had. Made me feel comfortable about my choice of car. More

Polite staff. Comfortable waiting area with coffee restroom and tv. Estimated wait time was accurate. Comfortable waiting area with coffee restroom and tv. Estimated wait time was accurate. More

The job was done in a timely manner, but my wife pointed out to me the next day that there was debris from the repairs on the floor mat and some sort of lubricant on the mat and door molding near the floor out to me the next day that there was debris from the repairs on the floor mat and some sort of lubricant on the mat and door molding near the floor which I easily cleaned up with a cloth. More

My visit was in response to a recall for a software upgrade concerning an anti-theft issue. the service was done quickly and on time. upgrade concerning an anti-theft issue. the service was done quickly and on time. More

I was treated well and the service was top notch. I didn’t wait any longer than anticipated! Thank you!! I didn’t wait any longer than anticipated! Thank you!! More

All the people who work there are very nice and friendly and they are organized and fast! and they are organized and fast! More

The manager was roof and I was not shown how to use all equipment in car equipment in car More

Customer service was excellent. The process of buying a new care was easy and quick. The process of buying a new care was easy and quick. More

From the service advisors to the certified mechanics in the garage you can be rest assured your vehicle will get the best of care. Never had a bad experience always good experiences. the garage you can be rest assured your vehicle will get the best of care. Never had a bad experience always good experiences. More

Extremely courthouse and friendly staff. Took care of my vehicle and kept me informed throughout the entire process Took care of my vehicle and kept me informed throughout the entire process More