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Diehl Kia of Massillon

Massillon, OH

4.4
471 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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471 Reviews of Diehl Kia of Massillon

February 28, 2024

Their is a charge to see what is covered on my car warranty, to see why my maintenance light came on. More

by aleonardwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure of name of the representative., Donnie Gutherie
February 28, 2024

Customer service is the best . A associates are great Lexie at the front desk is great.A great dealership Thank You More

by mcinnes1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
February 28, 2024

Very friendly staff! My salesman was wonderful! I would recommend Daniel Hewitt to anyone wanting to buy a car More

by jodie.walton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hewity, Donnie Gutherie
February 27, 2024

Very fast service. Everyone was helpful and knowledgeable. I will always take my vehicle there. More

by tiannamahaffey
Recommend Dealer
Yes
Employees Worked With
Lexie
February 25, 2024

i had a very bad experience with the service dept in September. had David from Diehl not called me to apologize, i never would have stepped inside Diehl again. as to my oil change, wait time for an app More

by GOLFMAN90S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Reiman
February 25, 2024

I always leave pleased. This dealership takes good care of car and my family. I'll always come back. More

by SWILSON8734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly , Donnie Gutherie
February 25, 2024

Great service as always. Everyone is always friendly and very helpful. Wouldn't trust anyone else with my vehicle. More

by theresahayes5270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
February 24, 2024

Great service with excellent customer service representative. (Lexi). She was very thorough and explained everything ( time/ cost ) . More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
February 23, 2024

Mason was a great salesperson and worked with me to get me in the vehicle I was interested in. I would buy another vehicle from him. More

by dartwhiz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
February 20, 2024

Friendly people, great service, courteous people. They seem to know exactly how to treat people and do the business of selling cars and taking care of them. More

by jjudy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
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