Diehl Mitsubishi

Overpriced for parts and labor. I fixed back two window switches myself and I only paid 16.00 dollars for the switches and it only took me 30 min to replace them. You quoted me th I fixed back two window switches myself and I only paid 16.00 dollars for the switches and it only took me 30 min to replace them. You quoted me that it would take two hours and the price of the two switches were outrageous. 712.00 dollars for a 45 min job of replacing the master switch and the cost of the switch was 4 times as much as what the cost was on the net. More

The customer service is great. I was able to get my appointment in a timely manner. I only waited about a hour for an oil change and tire rotation. Great job! I was able to get my appointment in a timely manner. I only waited about a hour for an oil change and tire rotation. Great job! More

Very good experience, my only issue is there’s a problem with my tire light! with my tire light! More

This is a fantastic dealership. My service advisor is incredible and very knowledgeable. Fast service and very friendly. My service advisor is incredible and very knowledgeable. Fast service and very friendly. More

Quick efficient service. The online system made it easy to schedule. The service rep gave me all the information needed and was very nice. The online system made it easy to schedule. The service rep gave me all the information needed and was very nice. More

Chris Wright handled our service. He was very nice, professional and made sure everything was taken care of. Great job! He was very nice, professional and made sure everything was taken care of. Great job! More

I arrived earlier than usual for my scheduled appointment. They took my car back quickly and my oil change was performed in a timely fashion. Thanks for taking care of the car and my need to be o appointment. They took my car back quickly and my oil change was performed in a timely fashion. Thanks for taking care of the car and my need to be on my way to my next appointment. More

Service was done efficiently and courteously. However, I was there for about an hour and a half. That seemed a little long. However, I was there for about an hour and a half. That seemed a little long. More

Friendly, laid-back, not intimidating or pushy. I felt completely comfortable with every member of the staff. I felt completely comfortable with every member of the staff. More

I've always been wary of taking cars to dealerships for maintenance and service, but Waikem Hyundai changed that and I was happy to admit I was wrong for generalizing dealerships. That said, I'm not a fan maintenance and service, but Waikem Hyundai changed that and I was happy to admit I was wrong for generalizing dealerships. That said, I'm not a fan of Diehl and will be visiting a different dealer for maintenance. I wasn't overly impressed with the service advisor I worked with - he seemed agitated when I told him I was buying my air filters on Amazon and that I didn't want to get my brake pads changed. But whatever, I guess I can expect that. This is a small thing, but kind of a big thing because it's so simple and helpful - for the last 3-4 oil changes, the sticker that says mileage and date for next oil changed hasn't been put on the windshield. Are mechanics constantly forgetting this, or is it something that's not done anymore? Either way, it's annoying and inconvenient. Another small yet big issue - my car had been notifying me for weeks that my washer fluid was running low. I thought "no problem, I have an oil change coming up, they'll fill it up." ...but they did not. So when I tried to wash the thick layer of pollen off of my car but couldn't because the reservoir was empty, I was surprised. In the future, I plan to go to a different dealership. Or maybe even Valvoline honestly lol. More