Diehl Subaru

Went in for service, my advisor was very knowledgeable and explained the need for the repair I had done. and explained the need for the repair I had done. More

We have purchased 2 new Subaru's in the past year. We have our Subaru's serviced there also. Always great service and the people are very helpful. Last time I was in Thorne Silvius took great care of We have our Subaru's serviced there also. Always great service and the people are very helpful. Last time I was in Thorne Silvius took great care of both of our Subaru's. While in there I asked about trading in my Outback to get more options. Jared Ady and Shaun Swihart took great care of me. Went above and beyond communicating with me to made sure I got the Outback I wanted. No pressure, very easy to deal with. After you purchase your Subaru. Make an appointment with Matt Phillips. He will go over all the cool options the Subaru you purchased can do and some you didn't know. He is extremely knowledgeable and always willing to answer your questions you have. Definitely a great place to buy Subaru. I would highly recommend this dealership. More

I live in Cleveland, but when I am searching for a new car I talk to dealers from Buffalo to Chicago. I have been doing this for years and I can honestly say the dealers in smaller towns will give you th car I talk to dealers from Buffalo to Chicago. I have been doing this for years and I can honestly say the dealers in smaller towns will give you the best deal, if you are willing to travel. Two weeks ago I contacted over 20 dealers and by far the best deal and the nicest people were Diehl in Massillon. Thorne Silvius was great as was Tim Smith the sales manager. No xxxxxxxx, no games. Their pricing was excellent and they were very easy to deal with. I drove down there, the car was ready, they got me through finance fast and away I went in a new Outback. I highly recommend you to them if you are thinking about leasing or buying a Subaru. Great dealer, no hassles at great prices ... cannot beat that from Buffalo to Chicago. More

I had a great time learning about Subaru and buying a car for the first time at Diehl Subaru! The process was informative and engaging, the paperwork was done efficiently without missing any details, and the for the first time at Diehl Subaru! The process was informative and engaging, the paperwork was done efficiently without missing any details, and the sales department (Rick Spieth in particular) did an amazing job going over the vehicle I was interested in. More

First time purchasing a Subaru vehicle and I just love it! My salesman was very personable and went over the details of what I was looking for. I test-drove two vehicles and decided from those options! I it! My salesman was very personable and went over the details of what I was looking for. I test-drove two vehicles and decided from those options! I am very pleased with the choice I made. I requested to have a remote start installed, and it was no problem for them to let me use one of their cars while it was being installed. The service guy was very nice and kept me informed on the process of the work being done to get my car back to me asap so I can enjoy it for years to come! I would recommend for anyone wanting to purchase a vehicle to try Diehl Subaru. More

Service department personnel are very knowledgable and friendly. Every time I've been there they complete the work very quickly and the work is high quality whether they perform regular maintenance like o friendly. Every time I've been there they complete the work very quickly and the work is high quality whether they perform regular maintenance like oil changes or warranty repair. They always take the time to answer any and all questions. Thanks! More

this is one the best dealerships I dealt with over the years. the stqff was very professional and personable. I will definately recommend this dealership to my friends for their next car. Dan was the years. the stqff was very professional and personable. I will definately recommend this dealership to my friends for their next car. Dan was the best!!! More

Will not get any major repairs done there because you charge 3% to use my credit card charge 3% to use my credit card More

Everyone was very kind and courteous, and was very mindful of my needs, as well as respected my time and my vehicle mindful of my needs, as well as respected my time and my vehicle More

Good salesperson but this survey is getting annoying. a a a a a a a a a a a a a a a a More