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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

November 15, 2024

Nice place. Felt like I was shuffled around a lot and didn't get all the information. I did buy a slightly used car. I'm happy with the car. More

by melodyjarvis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
November 14, 2024

Fantastic experience. Highly recommend to anyone in the market for a new or used vehicle. More

by balbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball, Rick Spieth, Erick Bettinger, Dan Auman, Thorne Silvius, Devin McVicker, Jordan Delillo
November 12, 2024

Pete Dunlap in service department was very professional and good with communication. We had a big project done on our Outback and Diehl provided a loaner car that we had for several days. More

by DRKKAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dunlap, Rick Spieth
November 12, 2024

Excellent service. Technician was thorough and communicated his inspection well, Staff was welcoming and friendly. Work was completed timely. More

by budhls3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cory
November 11, 2024

I recently had an outstanding experience at Diehl Subaru's service center, and I can't recommend them enough! From the moment I walked in, I was greeted with friendly and accommodating service that m More

by kprintz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball
November 11, 2024

Great service and great communication. Rick was very professional and was able to get my service completed quickly. More

by MARSH.TINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
November 09, 2024

The service personnel, Rick Schrader was professional through the several months of trying to discover a faulty evaporator core. He always clearly explained the status of my repair and worked to get a fa More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Scrader
November 08, 2024

Drop off in morning Fixed issue with alignment and called when ready for pickup very satisfied More

by WBRADBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
November 06, 2024

Fantastic experience overall, very knowledgeable regarding the vehicles and what suited me personally the best! More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
November 05, 2024

Peter is an outstanding service manager. From appointment to repair he is on top of everything. I know he is looking out for my car to be repaired right. More

by mmidose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
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