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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

October 31, 2024

Quick and courteous service as usual. They finished the work sooner than promised and explained everything that was done. More

by jwlmsn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
October 30, 2024

Thorne and the people at Diehl Subaru worked hard with lenders to get me a better interest rate and pack the features I wanted out of my car loan into the budget I set for them. They were polite and prof More

by phoenixaudioworks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
October 29, 2024

This was my first time shopping at Diehl Subaru and was satisfied with Dan’s help. I wish the service department had set the clock. More

by krynh420
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Auman
October 28, 2024

The service department was professional, timely, and efficient in servicing my car recently. I enjoyed the card the techs left on my dashboard. More

by KGBARKER6213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the service techs’ names.
October 28, 2024

Courteous and fair. The staff showed respect to my wife and I. Thank you for great service. They made the transition easy to our new Subaru. More

by garrack1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
October 27, 2024

Although it has taken a while to discover my car’s problem, the service personnel stayed with it and now will resolve it. I greatly appreciate this. More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
October 27, 2024

Wonderful transparency throughout the transaction, from new vehicle pricing to trade values, to additional product offerings during the finance process. An all-around great experience. More

by dennis.kryder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
October 25, 2024

Diehl consistently offers the best prices compared to any other dealership I've considered. Rick took the time to assist me, even though I mentioned I wasn't planning to purchase at that moment. He is confid More

by hltabellion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
October 24, 2024

Great people to do business with,they stood by what they said,didn't rush me,didn't give me the old standard ,what have I got to do to sell you a car today! Being patient and understand of my needs are what More

by furey302
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Jordan Delillo
October 23, 2024

Brought my new car in for it's first oil change. Service was done in a timely manner as I waited on site for it. On my way home, I realized that the TPMS hadn't been reset. After trying to find More

by purdyquick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Dan Auman
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