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Diehl Subaru

Massillon, OH

4.8
773 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 773 reviews

September 20, 2024

Everyone from sales to service to finance were top notch! I highly recommend them and the Subaru Forester! More

by lindalworthington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Ady
September 20, 2024

Rick always gives the best service, he does his job well and is honest and informative. More

by kdbw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
September 19, 2024

Dan was very helpful and made the buying process go smooth. Small friendly dealership that values friendship among employees. More

by jamesjhlas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
September 17, 2024

Fast, friendly, efficient. My 2 year old son enjoyed walking around the show room and waiting room and the snacks. More

by anberbelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
September 16, 2024

Service was efficient and provision of a loaner vehicle helpful.The service representative, Rick Schrader, seemed knowledgeable about our issue and efficiently assisted with the needed service. More

by freddiehastings72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader in Service
September 14, 2024

Service manager was knowledgeable and friendly. Service technicians were punctual and able to diagnose the issues. More

by herb.himes73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
September 14, 2024

Eric Bettinger was very helpful and knowledgeable and it was great working with him again More

by perretrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
September 12, 2024

I appreciate how I am kept apprised of what is going on, what I need, what I might need, and how long it will be. More

by call4buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
September 12, 2024

Very good experience. Dan was very knowledgeable and friendly, No high pressure. He made sure we were comfortable with all the devices before we drove home. Thank you. More

by Mfstef125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Dan Auman
September 11, 2024

Fantastic communication! Love the service video. It is helpful and transparent. The service center was efficient and timely. More

by bhcllaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
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