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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

September 12, 2024

I appreciate how I am kept apprised of what is going on, what I need, what I might need, and how long it will be. More

by call4buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
September 11, 2024

Fantastic communication! Love the service video. It is helpful and transparent. The service center was efficient and timely. More

by bhcllaw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paris Ball
September 10, 2024

The service was Friendly, quick, informative. Explained everything and the options that were available for future needed services. More

by nburlesonb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Devin McVicker
September 09, 2024

Service was done in a timely manner. Aaron was very professional and kept me informed. More

by rebeccajean55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron in service
September 07, 2024

My experience with Salesman Dan Auman and the entire team at Diehl Subaru of Massillon was by far the Best I’ve ever experienced! From start to finish the customer service I received at this dealership More

by deemlaurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
September 07, 2024

We have worked with Dan twice now to buy a vehicle. Both times he’s been insanely helpful. We will keep returning to Diehl because of him and his honest approach. More

by chelleanne0523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
September 06, 2024

They did hopefully take care of the issue with my car battery. Only time will tell. More

by carmom60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick in service
September 06, 2024

Friendly, answered questions, finished my service in a timely manner. Did not push me to add other services which I appreciated! More

by PAM.PAUSTENBACH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Spieth
September 05, 2024

Service good but they didn’t finish the maintenance schedule update and it’s still showing on my dash display. I can’t get it off More

by jag4232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
September 05, 2024

Diehl provides fast, professional, and courteous service. Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it perm More

by rwolffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
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