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Diehl Subaru

Massillon, OH

4.8
773 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 773 reviews

August 31, 2024

I went to service to order a driver's side tail light cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. More

by Jeanie Deutschman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names but it was whomever was working the parts dept. And the older gentleman who was in the dry dept.
August 31, 2024

Smooth and easy transaction. Highly recommend the drive. We did all the negotiation over the internet and it couldn’t been easier. More

by filcatania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
August 31, 2024

They were awesome very helpful they did a great job and they were great and knowledgeable More

by fairlessgrad2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
August 31, 2024

Justice was excellent taking care of my problem, he researched and answered my questions in time. More

by mdnovoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice
August 31, 2024

We had a really good experience from walking up and being greeted to the low pressure negotiations. More

by Vez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
August 30, 2024

Clean, friendly, nice people. They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other More

by valtaylor76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 28, 2024

I’ve been using Subaru service for years. Always dependable. Always reliable. I can also stop in with a quick question any time and they help me out. Highly recommended. More

by sue.heppner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
August 28, 2024

I was told my tire treads were 6,6,6,6. I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other short More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Stauffer
August 28, 2024

The service team at the Diehl Subaru Dealer is always friendly ,and very through doing the service. More

by scottmaddox112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service team, Paris Ball
August 28, 2024

I was treated nicely and with professionalism. I would highly recommend my friends going here! More

by marti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
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