
Diehl Subaru
Massillon, OH
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I went to service to order a driver's side tail light cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. When it got to be 3:00 ,I called them and was told there was no record of it being in and was transferred to the service dei. No one ever answered. Saturday came and I still haven't received any information about when it would arrive and could be installed. More
Clean, friendly, nice people. They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other diplays they had. No one came to see if I had questions or needed help which was disappointing. They were not busy at the time I was there. More
I’ve been using Subaru service for years. Always dependable. Always reliable. I can also stop in with a quick question any time and they help me out. Highly recommended. Always dependable. Always reliable. I can also stop in with a quick question any time and they help me out. Highly recommended. More
I was told my tire treads were 6,6,6,6. I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other short I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other shortcuts were taken. More