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Diehl Subaru

Massillon, OH

4.8
773 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 773 reviews

August 26, 2024

Everything went well with the first oil change. They could use better snacks in the service waiting area. More

by hlatzan719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
August 25, 2024

My wife and I purchased two new 2025 Foresters. Matt answered all of my questions on my initial visit. Jared made the sales process effortless. It's the best new car purchase we've ever had. We wou More

by KHEIST52
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jared Ady, Matt Phillips
August 24, 2024

Everyone was so kind. I think Justin was the person who made the appointment but someone sent us a reminder with directions to the dealer to avoid the road repairs. that More

by marthalmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
August 24, 2024

Very welcoming and supportive with assisting me in buying my first new car by myself More

by krputman0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
August 23, 2024

I was very satisfied with the service they provided for me it seems like they have a very knowledgeable staff and they were very thorough and explaining the issues that I had with my vehicle More

by JKRAMER832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Dan Auman
August 23, 2024

The sales and service transactions were handled seamlessly. Everyone was responsive and pleasant. I would do business here again. More

by chrysanthev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred and Justice
August 23, 2024

Good follow up before and after purchase. Good explanations from all the employes I talked to about my purchases at this location. More

by dmartin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Erick Bettinger, Devin McVicker
August 23, 2024

Absolutely the best car buying experience I"ve ever had. Dan Auman and the entire staff were great. My wife and I could not be happier. More

by rpw2019
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
August 22, 2024

Jared was amazing. I love my new crosstrek. My a subaru and do it from Jared. More

by springhartman
Recommend Dealer
Yes
Employees Worked With
Jared
August 22, 2024

I couldn’t be more impressed with the process of buying my Crosstrek from Diehl Subaru! Dan Auman, my sales person was so informative (without being condescending, which is an experience I’ve dealt with pr More

by stephaniehahn76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
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