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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

August 09, 2024

They were very good at communicating my car’s needs and gave me the opportunity to make the best decision for me More

by lvallison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger, Dan Auman
August 08, 2024

Erik the sales person was wonderful, second time using him. The sales manager was great and made the deal happen. Excellent experience. More

by iainrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
August 08, 2024

Arrived early and was explained through the process as it was my first visit. Out in about 40 minutes for oil change. Waiting room comfortable. Staff friendly. More

by jasonvalentinescrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
August 07, 2024

Easiest car purchase I have ever made, I absolutely loved my experience with buying my subaru! More

by srcaplinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball
August 07, 2024

Ed and his boss went above and beyond to ensure I was satisfied with my decision. More

by smith2dedra1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
August 07, 2024

This was a very smooth experience start to finish . Every one I interacted with was courteous and professional. There was great follow up to make sure everything was going well and to check if I had a More

by WALZER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Matt C, Bob (?), Matt Phillips
August 06, 2024

Was fast and friendly, Got in at appointed time and out in about 30 minutes. Thanks all. More

by Sljeremiah2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
August 06, 2024

I have left 3 messages for Thorn to call me but have not received a call yet More

by Rjeanfarrar59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
August 06, 2024

All our experiences at Diehl Subaru were beyond expectations. All the interactions with the sales team were friendly, courteous and professional. There follow up has been exceptional. More

by rstirpak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
August 06, 2024

I feel like I was pressured into financing with a bank that I didn't pick as it was after 5. Also, I keep finding more little things broken with the car (such as door speaker is cracked) or rust areas. More

by Zesty717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thorne Silvius, Devin McVicker
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