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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

June 02, 2024

A very professional team and an overall good experience. I would highly recommend Diehl Subaru. More

by jnv686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
June 01, 2024

Very helpful with going through the motions and such and the salesperson had me in a car in short order. Only small complaint is it did take most of the day, but it was busy so no real issue. More

by zachariah.b.cohen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
May 31, 2024

An amazing dealership with great associates and managers! They made the process extremely easy and stress free! Eric Bettinger did an amazing job explaining and going over the features of my new vehicle. Thi More

by Courtneysue18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Newman, Erick Bettinger
May 28, 2024

The technician while doing the video of my car talked to softly, I could not understand what he was saying. Other than that, the visit was fine. More

by safcats4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
May 28, 2024

Wonderful experience at Diehl. Patrick and Jessica were easy to work with and very professional. More

by cabinview333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Digiacomo
May 27, 2024

Service Dept: Great communication on the work required and progress. They are always friendly and helpful. Also, reasonable on what options are available. More

by Mikeszillat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall in Service Dept
May 25, 2024

They were very helpful and very patient. Cannot thank them enough. They kept brining cars cor me to look at. More

by malotts1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Dan Auman
May 25, 2024

Great service and friendly people. Car done sooner than expected. Liked the video of the service done More

by barbpace200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
May 25, 2024

Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. More

by kimscarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
May 24, 2024

Answered all question and welcome any questions in the future. New owner of a Subaru will see about service. More

by mprince3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Erick Bettinger, Thorne Silvius
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