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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

January 16, 2025

Easy checkin and the service agent was polite and professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items More

by lmcbanejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of whom it was talked with.
January 16, 2025

Brought my Forrester in for oil change and tire rotation. Was finished in less than 30 minutes! More

by cindy_ries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on my car.
January 13, 2025

I came in for a repair for an item under warranty. The staff were very helpful. They even provided a loaner to keep me on the road while the repair was being made. They were quick and communicative. N More

by jcoakwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
January 13, 2025

Devin was a great help in picking out my dream Subaru! I had an amazing experience! More

by sphubbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
January 13, 2025

I brought my car in to address some connectivity issues with CarPlay, and the team at Diehl Subaru did an excellent job troubleshooting and resolving the problem. They were friendly, professional, and on t More

by mschafrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dunlap
January 10, 2025

Service was great they were very polite and very professional, will definitely be back for future service More

by FLADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 10, 2025

Eric was very helpful and knowledgeable. The whole process was very smooth and stress free. We will definitely recommend this dealership to friends and family More

by rsantelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
January 10, 2025

Erik and Dustin were great to deal with. They were very fair with pricing and treated me like I was one of the gang. More

by jhcotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
January 09, 2025

Took vehicle to dealership for TPMS fault and other issues. All 4 tires were still displaying pressure readings. They replaced all 4 tires, but now none of tires display pressure. Pressure monitorin More

by marrasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
January 08, 2025

very easy to deal with, salesman was not pushy, and I wish it was closer to Home, as far as the service dept. I have not had any dealings with them yet. More

by frmuraca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
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