
Diehl Subaru
Massillon, OH
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Easy checkin and the service agent was polite and professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items, also polite and professional. More
I came in for a repair for an item under warranty. The staff were very helpful. They even provided a loaner to keep me on the road while the repair was being made. They were quick and communicative. N The staff were very helpful. They even provided a loaner to keep me on the road while the repair was being made. They were quick and communicative. No notes. Great experience. More
I brought my car in to address some connectivity issues with CarPlay, and the team at Diehl Subaru did an excellent job troubleshooting and resolving the problem. They were friendly, professional, and on t with CarPlay, and the team at Diehl Subaru did an excellent job troubleshooting and resolving the problem. They were friendly, professional, and on time, which made the process so smooth. Best of all, they completed the job in less than an hour! I couldn’t have asked for better service. Highly recommend this service center! More
Eric was very helpful and knowledgeable. The whole process was very smooth and stress free. We will definitely recommend this dealership to friends and family The whole process was very smooth and stress free. We will definitely recommend this dealership to friends and family More
Took vehicle to dealership for TPMS fault and other issues. All 4 tires were still displaying pressure readings. They replaced all 4 tires, but now none of tires display pressure. Pressure monitorin issues. All 4 tires were still displaying pressure readings. They replaced all 4 tires, but now none of tires display pressure. Pressure monitoring system not working. When I returned vehicle, they were going to charge labor/materials for (2) new sensors. I was upset that the system had not been checked after tire installation, and shouldn’t have been charged labor. More
very easy to deal with, salesman was not pushy, and I wish it was closer to Home, as far as the service dept. I have not had any dealings with them yet. wish it was closer to Home, as far as the service dept. I have not had any dealings with them yet. More