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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

January 20, 2025

After my oil change I asked about getting a rear windshield wiper. They was very nice about installing one for me in a short period of time. More

by abcook0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
January 18, 2025

Checked my car in for its second oil change. Rick was very friendly and professional. The service department and waiting room was very clean. While I was waiting, I received an email with a vide More

by allanwilson.ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader (5 stars)
January 17, 2025

The experience working with Jordan and the entire team at the dealership was as enjoyable as going into debt for 30K can be :) Jordan was helpful, knowledgeable, and his communication was great. The rep in f More

by emvaughn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
January 17, 2025

We were able to work out a great deal on new forester. Its our second forester we have purchased from thorne. He is great to deal with and made it quick and easy to put great deal together. More

by KCMOTO650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
January 16, 2025

Easy checkin and the service agent was polite and professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items More

by lmcbanejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of whom it was talked with.
January 16, 2025

Brought my Forrester in for oil change and tire rotation. Was finished in less than 30 minutes! More

by cindy_ries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on my car.
January 13, 2025

I brought my car in to address some connectivity issues with CarPlay, and the team at Diehl Subaru did an excellent job troubleshooting and resolving the problem. They were friendly, professional, and on t More

by mschafrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dunlap
January 13, 2025

I came in for a repair for an item under warranty. The staff were very helpful. They even provided a loaner to keep me on the road while the repair was being made. They were quick and communicative. N More

by jcoakwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
January 13, 2025

Devin was a great help in picking out my dream Subaru! I had an amazing experience! More

by sphubbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
January 10, 2025

Erik and Dustin were great to deal with. They were very fair with pricing and treated me like I was one of the gang. More

by jhcotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
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