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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

January 15, 2024

I was satisfied overall with the quality of service and mechanical service. Everything went well. More

by jferiance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
two
January 11, 2024

It was easy to pick up my car. They also made sure that I test drove the car and knew how to use the cruise control. And where stuff was located on the car as I had come from an ol More

by acole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Bettinger
January 11, 2024

All staff were pleasant and helpful. Service writer, Rick provided good explanation of the work completed. More

by Subie-Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Peter
January 10, 2024

Diehl was been excellent to work with so far. I will write more after my next appointment. More

by 4schnauzerbears
Recommend Dealer
Yes
Employees Worked With
Ryan, Pete
January 08, 2024

They were quick to resolve my cars problem , communicated well and overall were very fair. More

by morrijimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 07, 2024

Your personnel are very thorough, and the explanation is clear. Leave decision to me. Thank you. More

by mgreiner864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
January 07, 2024

Made car buying very enjoyable. All the employees we dealt with were very professional and very nice ! More

by ttnt434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
January 06, 2024

I’m one happy girl. Such Great people N . another Great experience. Everyone is always welcoming n helpful this is my Second new subi off of Paris Ball, first off. He More

by kaylahendershott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
January 05, 2024

The service was done as expected. The adviser was professional. The systems to schedule service and apparently track status did not do anything for me. More

by tvtnmikerooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
January 02, 2024

waiting room, furniture, and refreshments are good. Very clean. Being handicapped and old, the service rep was a big help to me. Aided me at every instance. explained everything'. More

by ethanallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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