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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

January 02, 2024

I had no issues with anyone, Jordan Delillo did an excellent job of handling all my questions and concerns the process was very easy and there were no surprises, they dealt with me professionally and More

by attorneygrase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
January 02, 2024

I absolutely love everyone at this dealership. I live in Streetsboro but continue driving out to Massillon to this dealership for all my car needs. Everyone goes above and beyond to make your expe More

by Tammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Potts and Erik Bettinger are the best
January 01, 2024

Paris made me feel welcome and confident in buying a Subaru from Diehl’s. He explained everything to me and made the process easy. We honestly just went to look around and ended up buying. I’m very h More

by brigidwagner53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Jessica and gentleman who sits next to Paris. Sorry I cannot remember his name. Very knowledgeable about the Forrester.
January 01, 2024

Excellent service delivered in a professional manner. I have complete confidence in this dealership and the work they do. Mr. Richard Schrader does an excellent job in explaining what work was done on th More

by ts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Richard Schrader
January 01, 2024

This dealership is very easy to work with. We have dealt with the same sales person on several new car purchases/leases & it is also very easy working with their service department. More

by jwest93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
December 30, 2023

Dan Auman was very professional and patient with us! Did a fantastic job. Good work!! More

by rcashon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Auman
December 29, 2023

First time purchasing from Diehl Subaru. Will definitely purchase from them in the future. It was a great experience. More

by bceckstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris
December 25, 2023

Service advisor gave me periodic updates on servicing and thorough explanation of issues and options. More

by lamcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
December 25, 2023

Excellent service, have never had any issues. Super friendly and informative about whatever I am having done. More

by MRACER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne and Kevin
December 23, 2023

Wonderful low pressure sales experience with Rick Spieth at Diehl Subaru, who was very knowledgeable and easy to work with. When another larger dealer refused to give us a reasonable trade in offer, we dr More

by trieg33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
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