
Diehl Subaru
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 772 reviews
We had a great buying experience at Waikem Subaru. Our sales person, Rick Spieth was very helpful, and took time to show us the features of our new car. We also appreciate the option of a follow up appoin sales person, Rick Spieth was very helpful, and took time to show us the features of our new car. We also appreciate the option of a follow up appointment to go over any questions we have after driving the vehicle for a couple of weeks. More
This is a great dealership! My buying experience with Erik Bettinger could not have been any better. He was very patient with me and explained all my options even calling after the sale was completed to Erik Bettinger could not have been any better. He was very patient with me and explained all my options even calling after the sale was completed to see if I had any questions. Best sales service ever! Dennis was very professional . More
My experience was great! The car buying process was made smooth and easy! Thorne Silvius helped me with everything that I needed, he was very professional and informative. I love my Subaru Forester! Thank y smooth and easy! Thorne Silvius helped me with everything that I needed, he was very professional and informative. I love my Subaru Forester! Thank you! More
My experience at Waikem Subaru was fantastic! Rick Spieth was very knowledgeable and answered all my questions. He explained every option (new, used, trade-in...) and did not pressure me in any way. Rick als was very knowledgeable and answered all my questions. He explained every option (new, used, trade-in...) and did not pressure me in any way. Rick also worked with my busy schedule and would have the vehicles ready to drive when I would arrive. I truly believe the Forester is a perfect fit for me and my family and I'm sooo happy with it. Dustin, the Sales Manager, checked in frequently and was also very helpful. Buying a car can be stressful and confusing but they were so friendly and easy to work with. Their attention to detail makes for excellent customer service. Craig was also great to work with. He helped me (with my husband on speaker) make some final decisions on warranties and I felt 100% confident after meeting with him. I'm looking forward to Waikem Subaru handling all my car needs for a long time! More
Best service ever! All personal are very professionals. The person who help me to get my very first new car, was Erik Bettinger (phone: 234-521-7437) is a great sale consultant. He is very knowledgeable an The person who help me to get my very first new car, was Erik Bettinger (phone: 234-521-7437) is a great sale consultant. He is very knowledgeable and he have a great customer service. I recomend this place to get a car, but also to get other good services. Thanks Waikem Subaru! ✌ More
I have never been treated so well at a car dealership! Our salesman Marc was very patient and respectful giving great advice and explaining all details! I'll never go anywhere else for a new car. Our salesman Marc was very patient and respectful giving great advice and explaining all details! I'll never go anywhere else for a new car. More
Great experience! I worked with both Dennis and Erik. Both were professional, knowledgeable and overall awesome! They were able to make me an incredibly fair, even gen I worked with both Dennis and Erik. Both were professional, knowledgeable and overall awesome! They were able to make me an incredibly fair, even generous, deal on my trade-in and got me the car I really wanted at an excellent price! I highly recommend this dealership. They will treat you right! More
Service after the sale Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered More
Great Experience This was the first time that I went to this dealership. Dan Auman absolutely made it the best experience possible. It was very reassuring to deal wi This was the first time that I went to this dealership. Dan Auman absolutely made it the best experience possible. It was very reassuring to deal with someone who not only was professional, but also made you feel like family. More
Best Dealership in Ohio! Hands down!! I could not have had a better more stress-free experience. Bob and his team provided nothing less than 5 star service from beginning to end. Starting with Lexi, who t had a better more stress-free experience. Bob and his team provided nothing less than 5 star service from beginning to end. Starting with Lexi, who took my reservation and got me started with Subaru. Marc Douglas, my Salesman who found the PERFECT car for me!! I am so in love with my New Subaru Outback! He made sure to take his time and that I was comfortable with my decision. I couldn't have asked for a better person to help me with what is usually a very stressful process. Craig Waikem cruised through the financing part with me. He covered every detail and made it a quick and pain-free experience. Last but not least the service department who graciously helped me with the wheels on my trade in. I am so greatful I chose to go to Waikem Subaru in Massillon. My family and I will be sure to be back. If you are searching for a car, be sure to see Marc or any of the other 5 star sales team. No doubt Marc & Waikem Subaru made a customerfor life. More