
Diehl Subaru
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 772 reviews
Great experience! This is the 2nd lease with Waikem Subaru. Never had any problems. Great experience! Ask for Dan Auman, he is very knowledgeable about Subaru vehicles. This is the 2nd lease with Waikem Subaru. Never had any problems. Great experience! Ask for Dan Auman, he is very knowledgeable about Subaru vehicles. More
forester purchase the atmosphere at Subaru dealership was friendly and helpful erik and Jessica was very informative he had a answer for every question and he spent a the atmosphere at Subaru dealership was friendly and helpful erik and Jessica was very informative he had a answer for every question and he spent a long time with us to show all the vehicle operations More
The car shopping experience at Waikem Subaru was unlike any we have experienced before. No high pressure. Complete follow through with all questions and wishes. Vehicle arrived four weeks earlier than anti any we have experienced before. No high pressure. Complete follow through with all questions and wishes. Vehicle arrived four weeks earlier than anticipated. Dennis Kryder was a great salesman and went through all details of the car with us. Dan Auman assisted with the delivery process and explaining Subaru STARLINK. We appreciate that Dennis has responded to our questions and we look forward to our redelivery date at the end of the month. More
Just bought our first Subaru from Erik Bettinger and it was a great experience. The whole staff was very helpful in getting us a great deal on the right Subaru for us. was a great experience. The whole staff was very helpful in getting us a great deal on the right Subaru for us. More
Pleasent knowledgeable people Thorne and Rick helped with the sale of an Outback. Would recommend these guys and this dealership to anyone that will listen. No pressure, no hurry Thorne and Rick helped with the sale of an Outback. Would recommend these guys and this dealership to anyone that will listen. No pressure, no hurrying, just patient answers and respect. More
What an amazing dealership and experience! This is our What an amazing dealership and experience! This is our first Subaru and so far we are really enjoying it. My sales consultant, Rick Spieth, was ver What an amazing dealership and experience! This is our first Subaru and so far we are really enjoying it. My sales consultant, Rick Spieth, was very patient and helpful with me. There was literally NO pressure. I had researched and done "pricing" through various places online and Rick was more than willing to do and find the vehicle (Ascent) that I wanted. Rick is very knowledgeable of the Subaru's. He knows what features are available with certain packages and was able to help me get what I was looking for without breaking the bank. He even had the vehicle brought in from another dealership, due to the color that I wanted. The test drive was fun. He let me see what the vehicle is capable of, all the while explaining and allowing me to experience all of the various safety and comfort features of the car. The day my wife and I drove home with our new Ascent, once again NO sales pressure. Jessica (financing) was excellent to work with, very nice, polite, and professional. Rick was very helpful with once again showing, explaining, and setting up the various settings on our new Subaru. He helped us setup our Starlink and MySubaru accounts and showed us the various features available to us through the apps on our new SUV and made sure everything was working. He also got our first routine maintenance scheduled. Overall, my experience with Waikem Subaru, Rick Spieth, and the other employees was outstanding! I highly recommend and I'm looking forward to doing my business with them in the future. What a great group of professionals! More
Dan stepped right in, sat down and discussed our requirements, showed us the showroom models explaining their various features, helping us to hone our rqmts. requirements, showed us the showroom models explaining their various features, helping us to hone our rqmts. More
Buying/leasing a car can be stressful at best however our experience with Eric Bettinger was completely stress free. We never felt pressured. He is a well informed salesman that knows his product. experience with Eric Bettinger was completely stress free. We never felt pressured. He is a well informed salesman that knows his product. More
Love my Outback I found Dan Auman to be very knowledgeable and down-to-earth in his sales method. Thanks, Dan, for explaining the dashboard thoroughly to me. I found Dan Auman to be very knowledgeable and down-to-earth in his sales method. Thanks, Dan, for explaining the dashboard thoroughly to me. More