Diehl Subaru

Purchased new Crosstrek Limited I really appreciated Dan Auman's knowledge and unpressured approach. He got me the Crosstrek I wanted (which I love!) even though they had to go pret I really appreciated Dan Auman's knowledge and unpressured approach. He got me the Crosstrek I wanted (which I love!) even though they had to go pretty far to get it. The followup appointment with Dennis was so helpful. I would definitely recommend Dan and Waikem Auto More

Best new car buying experience ever! Erik was a fantastic person to deal with as we were first-time Subaru buyers. He was extremely knowledgeable about the Ascent we were looking at, incl Erik was a fantastic person to deal with as we were first-time Subaru buyers. He was extremely knowledgeable about the Ascent we were looking at, including all the options we didn’t want on the car too! No pressure, plenty of time to drive it and check things out, and efficient follow up contributed to a pleasant and efficient buying experience. We had done our homework on what the car should cost if we had used a bidding/buying service, and Waikem beat it by a little without the hassle we had with others dealers in the past. The financing and closing process went smoothly without pressure too. Overall a positive experience. We would highly recommended this dealership and Erik Bettinger as a sales representative. More

Love Waikem Just purchased my second Subaru from Waikem. Erik Bettinger answered all my questions and handled the trade in and purchase professionally He spent Just purchased my second Subaru from Waikem. Erik Bettinger answered all my questions and handled the trade in and purchase professionally He spent hours working through the SiriusXM issues, explained all the features of my new Forrester and gave me his cell number for further questions. I will definitely return to Waikem for yet one more Subaru! More

Professional and efficient. Dan Auman didn't waste my time. He found my car. He got me out the door. I appreciate that and the fact that he treated me very respectfully as did ev Dan Auman didn't waste my time. He found my car. He got me out the door. I appreciate that and the fact that he treated me very respectfully as did every employee I dealt with in the dealership. More

Great experience working with Dan Auman. He found me the perfect car for the right price....no high pressure; very respectful. Not stressful as car buying can often be. perfect car for the right price....no high pressure; very respectful. Not stressful as car buying can often be. More

What a car dealership should be like! Had a great experience at Waikem Subaru in Massillon, this is our second Subaru from them, first was a 2018 Forester and last week we got a 2019 cross Had a great experience at Waikem Subaru in Massillon, this is our second Subaru from them, first was a 2018 Forester and last week we got a 2019 crosstrek. The salesmen Rick Spieth and Marc Douglas are a real pleasure to work with and their no pressure approach is something we really liked. They are willing to work with your budget and not push you into something you don't want or cant afford like a lot of other dealers. the test drives are great and really let you see what the car is like in real world driving conditions. and they always take the time to show you all the little neat things the car can do, after the sale they spend a ton of time if you want, to show you in detail how to set up everything like your phone integration, your online accounts for star link and the Subaru apps. I am looking forward to next year when we trade in the wife's Forester and get the new model with the latest upgrades. the buying process is very easy and only takes about 1.5 hrs from the time you say lets do it till driving home in your new car, they make it very easy and always work to make you happy here. Also the fact Subaru gives a donation to a charity (4 or so to choose from like ASPCA or National parks to name a couple) is really cool and Waikem matched the Subaru donation we chose to make to the local Perry helping Perry org was just really outstanding. See you guys soon for our new one in 2020! Love our Subie's! More

Erik B. worked to get me the car I wanted at a fair price. Lots of information, no pressure. Everyone I worked with was professional price. Lots of information, no pressure. Everyone I worked with was professional More

Professional, no pressure Erik Bettinger did a great job walking us through the process. No hurry no pressure. We wanted a special color and helped us order just what we want Erik Bettinger did a great job walking us through the process. No hurry no pressure. We wanted a special color and helped us order just what we wanted in a 2020 Forester. No pressure to take something off the lot. A positive experience throughout. More

We had a very relaxed, no pressure experience when buying our first (probably won’t be our last) Subaru this week. Dan was very knowledgeable concerning all the models and option packages. They kept us in th our first (probably won’t be our last) Subaru this week. Dan was very knowledgeable concerning all the models and option packages. They kept us in the loop through the entire process. Would definitely recommend! We’re now enjoying our new Crosstrek. More

Buying a new car can be a tedious process, not to mention potentially disappointing and outrageously expensive. If these are your concerns, I highly recommend you go see Eric Bettinger at Waikem Subaru in Ma potentially disappointing and outrageously expensive. If these are your concerns, I highly recommend you go see Eric Bettinger at Waikem Subaru in Massillon. Eric just sold me my second Subaru this past week, and was wonderful to work with again. Thanks Eric!! I needed to trade in my 2017 Subaru Eric sold me a few years ago for a larger vehicle to accommodate a family member’s wheelchair. Eric gave me a great deal and a great experience. I love my new 2020 Forester!!! This second experience with Eric has made me a customer for life. Thanks again Eric and Waikem!! More