Diehl Subaru
Massillon, OH
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No buyers remorse ! Forced into buying a car when my vehicle was totaled in a crash. It wasn't in my plan to buy a car at this time. I expressed my interest in used ! Forced into buying a car when my vehicle was totaled in a crash. It wasn't in my plan to buy a car at this time. I expressed my interest in used vehicles and was given the opportunity to test drive with the fun loving Rick Ballas, who let me put Subaru's through their paces. The handling won me over. I took my time, but didn't feel rushed and then was prepared to purchase a used vehicle only to find I had taken too long and it was sold. Not to worry, Rick kept his eye out for me and found me an even better fit, both in price and styling. I can truly say I found a pearl in my Subaru Forester, and had the best car buying experience of my life at Waikem Subaru from the initial email inquiry through Molly Phillips, the low pressure - honest salesman Rick Ballas, to Bob and Rick who took me through the purchase process. Give them a try! More
Brian was awesome! We bought a Forester from Brian Borntreger at Waikem Subaru. We found him to be helpful, transparent, and easy to work with during our experience. N We bought a Forester from Brian Borntreger at Waikem Subaru. We found him to be helpful, transparent, and easy to work with during our experience. Needless to say, we would recommend him to our family and freinds looking to purchase an automobile. Thanks, C & R More
Subaru Forester The was my first experience ordering a new car. Brian was professional, courteous, and he made the process easy. This is the second time I purchases The was my first experience ordering a new car. Brian was professional, courteous, and he made the process easy. This is the second time I purchases a vehicle from Waikem Subaru. I anticipate purchasing my next vehicle from Waikem Subaru too. More
Great Service and Determined Team! I was recently looking for a late model Ford Escape and Rick Ballas of Waikem Suburu spent a week with me reviewing the models they had in inventory. I was recently looking for a late model Ford Escape and Rick Ballas of Waikem Suburu spent a week with me reviewing the models they had in inventory. Determined to find the right fit, Rick did not give up until I was satisfied . Never pushy or salesman-like, Rick's help was the determining factor for me to buy from Waikem. I will do so again. Thanks Rick! More
Rick Ballas AND STAFF. Rick Ballas went out of his way to find us a car for our daughter and his staff worked for days and came up with a car we wanted /thanks Rick Ballas went out of his way to find us a car for our daughter and his staff worked for days and came up with a car we wanted /thanks More
How to buy a new car with no hassle Buying new car can be stressful but not with Waikem Subaru. Rick Ballas sales was the most helpful and the process went very smoothly. If you are loo Buying new car can be stressful but not with Waikem Subaru. Rick Ballas sales was the most helpful and the process went very smoothly. If you are looking for a Subaru go to Waikem in Massillon Ohio for great experience and no stress. Thanks Rick and all the other personnel who assisted in our purchase. Thank you. More
Rick B knows his stuff and gives excellent service! I bought a Subaru Legacy in June of 2016. Rick and the entire staff provided excellent information in a timely manor. I never felt like I was being so I bought a Subaru Legacy in June of 2016. Rick and the entire staff provided excellent information in a timely manor. I never felt like I was being sold something, rather they were addressing my needs and helping me find the best car. Loving my 2016 Legacy! More
Sales on new Legacy. Bob Trout was an excellent. Sales professional. He made the experience a joy. Gave us the internet price we agreed on,and a reasonable price for our t Bob Trout was an excellent. Sales professional. He made the experience a joy. Gave us the internet price we agreed on,and a reasonable price for our trade, Located the exact car we wanted and set up the perfect financing. It was too easily. No regrets-we love our Subaru! More
Outback purchase Rick Ballas was great to work with. I was a particularly "hard catch" not because I was new to Subaru but rather because my 2006 Tribeca B9 went fore Rick Ballas was great to work with. I was a particularly "hard catch" not because I was new to Subaru but rather because my 2006 Tribeca B9 went forever. I finally broke down at 347K miles and bought a new 2017 Outback. The 06 Tribeca is still running, but the improved mileage and wireless technology we a nice benefit. Rick is a genuine professional as are the entire Waikam Subaru team! More
Amazing and professional Chris Byron was simply amazing. My husband and I were first-time car buyers and Chris made the experience perfect for us. He patiently answered every Chris Byron was simply amazing. My husband and I were first-time car buyers and Chris made the experience perfect for us. He patiently answered every question we had, ensured our needs were met and went above and beyond to find us the perfect car. We cannot recommend him enough. More


