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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

December 16, 2024

Rick Spieth and the associates who assisted me while purchasing my new Forester were knowledgeable and helpful as well as courteous. I never felt pressured nor hurried. The sales people and service peop More

by mardydig2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Matt Phillips, Rick Spieth
December 16, 2024

Richard was efficient and very professional. I would definitely use him as a role model. More

by franpiatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
December 16, 2024

The agent is very and knowledgeable and helpful and courteous and did all the work More

by uallnome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
December 14, 2024

Very relaxed, no pressure, I’m getting tired of typing now Just four more words ! More

by Sedric54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Rick Spieth
December 12, 2024

Thorne was very accessible and available to answer our questions and concerns. The guy who did our paperwork (unfortunately I can’t recall his name) he was able to get me lower interest rate than I expect More

by Dst966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
December 11, 2024

Super responsive to messages, staff was all very friendly and the car buying process was smooth and efficient. They heard we had dogs and even gave us a dog toy, the dogs love it! More

by Kennedi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
December 11, 2024

There was the best sales person I’ve ever dealt with. He deserves a reward More

by lswerlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Dan Auman
December 11, 2024

Paris provided necessary information without being pushy, allowing me to ask questions and make decisions. More

by skkelly53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
December 09, 2024

Service was great. Fixed our problem in minimal time. They care about our time as we wait. I appreciate that.. More

by ktimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
December 08, 2024

Paris was excellent, and the process was simple. We were treated well. Love my new Subaru! More

by ea.rinehart98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Ball
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