
Diehl Subaru
Massillon, OH
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Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I will have to make another appointment. Also, a "quiet room" or maybe a separate family waiting room would be great. I (and other customers, the waiting room was packed) had to listen to 3 preschoolers crying, squealing, and having tantrums for 2 hours. More
We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More
Nice place. Felt like I was shuffled around a lot and didn't get all the information. I did buy a slightly used car. I'm happy with the car. Felt like I was shuffled around a lot and didn't get all the information. I did buy a slightly used car. I'm happy with the car. More