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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

November 23, 2024

Straight forward, convenience, friendly, efficient. From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come More

by rozlin.carroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker, Devin McVicker
November 23, 2024

staff was very helpful and informative, ready to answer any questions i had regarding the performance / details of my Crosstrek More

by dbwings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
November 22, 2024

-Helpful, clean, attentive and friendly! everything we could have expected When buying a new car! More

by p.crowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Dan Auman
November 22, 2024

Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi More

by nancypritchard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales, service rep Richard Schrader.
November 22, 2024

Staff was always available to answer questions and followed up to make sure I was satisfied More

by rcj670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Rick Spieth, Erick Bettinger
November 21, 2024

We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More

by pvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
November 18, 2024

The service was done in a manner that made feel like I was their only customer. More

by patt6592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
November 18, 2024

Great service. They are efficient and make sure to keep in touch through the process. More

by jasonecreaser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Dan Auman
November 17, 2024

The salesman were very helpful and searched for a used Subaru that we were interested in . More

by weddyjohnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spieth, Erick Bettinger
November 16, 2024

Very pleased with the service, not so much with the wait time, but they gave me a free oil change for my wait. More

by ggalaxie390
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
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