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Diehl Subaru

Massillon, OH

4.8
775 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 775 reviews

November 27, 2024

I had a fantastic car buying experience! The sales and finance team made the process easy and enjoyable! I will recommend this dealership to everyone! More

by Courtneysue18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
November 24, 2024

Jared handled everything with integrity. Everything I wanted in a new car!! Done deal within 24 hours at a great price. I would highly recommend Diehl. More

by jenniferread1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Ady
November 24, 2024

Jared served us well in the purchase of our pre-owned SUV. And the dealership worked with us when we were delayed in getting the cash freed-up for our purchase. We couldn't have had a better experience t More

by ronaldwwaters
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Ady
November 23, 2024

Straight forward, convenience, friendly, efficient. From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come More

by rozlin.carroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McVicker, Devin McVicker
November 23, 2024

staff was very helpful and informative, ready to answer any questions i had regarding the performance / details of my Crosstrek More

by dbwings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
November 22, 2024

-Helpful, clean, attentive and friendly! everything we could have expected When buying a new car! More

by p.crowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Dan Auman
November 22, 2024

Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi More

by nancypritchard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales, service rep Richard Schrader.
November 22, 2024

Staff was always available to answer questions and followed up to make sure I was satisfied More

by rcj670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Rick Spieth, Erick Bettinger
November 21, 2024

We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More

by pvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
November 18, 2024

Great service. They are efficient and make sure to keep in touch through the process. More

by jasonecreaser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Dan Auman
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