Diehl of Robinson

I have taking my Dart here for 8 years to Diehl in Robinson, and although my issues were resolved, the standard of knowledge, organization, and overall care was definitely declined since last year. I Robinson, and although my issues were resolved, the standard of knowledge, organization, and overall care was definitely declined since last year. I don’t think they even had my Dart schedule properly for this appointment and then a day after picking it up Diehl sends me a discount of buy 3 tires get one free, when I just bought 4 new tires that service! Wow I’m disappointed in this Diehl and will look for another Diehl to take my vehicle to since I drove extra to continue going there even though I moved 6 years ago because I loved their service. Now not worth the extra drive. I’m still glad the issues were resolved, but not with the experience I had on top of the distance from my house. More

Good working team, that meshed well together and were knowledgeable and friendly. Clean and concise place. knowledgeable and friendly. Clean and concise place. More

Jessica was very friendly and helpful. She kept me informed of the progress of my vehicle and I was out very quickly. She kept me informed of the progress of my vehicle and I was out very quickly. More

Oil change and tire rotation was quick and easy I was on and out in about two hours and out in about two hours More

The are a great dealership to work with the people are nice to talk to nice to talk to More

Diehl had the right truck for me and they delivered it from another location that was to far for me to travel to.. Thanks from another location that was to far for me to travel to.. Thanks More

Very friendly and professional staff. Service was performed in a timely manner and facility is very clean Service was performed in a timely manner and facility is very clean More

Bob Wofford did an excellent job as my service advisor. He kept me informed and was knowledgeable about the issues. He kept me informed and was knowledgeable about the issues. More

I recently bought a model y for my fiancé. I wanted to sell my girlfriends x3 for a better price than Tesla offered for the x3. After some searches I found this dealerships online advertisem I wanted to sell my girlfriends x3 for a better price than Tesla offered for the x3. After some searches I found this dealerships online advertisement to sell my car to them. I answered all of the questions about the vehicle, the website gave me a price and a sales woman named Nicole called me to schedule a time to come in. During the phone call with Nichole I told her that my fiancé works during the day, and I would bring the car out to get it appraised. Nichole said ok, and she scheduled me to meet with Rick. When I arrived Rafael greeted me. Up until meeting Rafael I had a great experience with the dealership. Rafael was horrible! As soon as he greeted me he seemed to be distrusting of me for some reason. He rushed me through a conversation, while he said he was getting Rick. I never meant Rick. He refused to look at the car because my girlfriend wasn’t with me. I’ve bought my fiance a lot of cars. All of the cars have been solely in her name, I’ve gotten each one appraised without her. This is the first time I’ve been treated like a criminal for simply asking for an appraisal. Horrible experience More

The service dept is all liars and they will hold your vehicle hostage while they ignore your calls and voicemails vehicle hostage while they ignore your calls and voicemails More