Diffee Ford Lincoln

Best car buying experience, ever! I've purchased many vehicles in my lifetime, and this was by far the best! Casey was excellent and the entire process was very laid-back. I was having I've purchased many vehicles in my lifetime, and this was by far the best! Casey was excellent and the entire process was very laid-back. I was having trouble deciding between two different cars and drove both of them several times. She was never pushy, even though I took several days, and she and Jace answered every question I had in comparison of the two vehicles. I feel like I was able to make an informed decision with no pressure and I'm still happy with my purchase almost a year later! Sandra C. More

Eric Smith I had an incredible experience at Diffee. The customer service was beyond exceptional. I felt extremely welcome and felt like no matter how many quest I had an incredible experience at Diffee. The customer service was beyond exceptional. I felt extremely welcome and felt like no matter how many questions I had, employee Garis Diffee was able to answer, and if not he would find out the right answer. I was impressed by the honesty, integrity, and true ability to establish a deep customer relationship. I would recommend anyone to go to Diffee Ford Lincoln for the best prices and customer service anywhere in the State. More

repeat customer upset They sell trucks out from under you after they make work orders out to fix what you have aggreed on after dealing with the price,poor communication s They sell trucks out from under you after they make work orders out to fix what you have aggreed on after dealing with the price,poor communication skills and customer service you better watch out here they have changed and not for the better More

They refuse to service a vehicle that we bought through them with an extended warranty. Brandon told us knowing there are electrical issues to take it to a dealership 40 miles away. I found it odd we have them with an extended warranty. Brandon told us knowing there are electrical issues to take it to a dealership 40 miles away. I found it odd we have had them service the vehicle a few months ago and had to take it back in because the ac panel they fixed wasn't replaced properly and now they won't touch it. They offside themselves on service after you buy the vehicle. DO NOT BELIEVE IT. I am not the one. Our last 4 vehicles were purchased through them. Our next one will be through someone else. More

By far the worst experiance buying a car that I have ever had. Purchased a used car, on the 2nd day I purchased the car I had to bring it back because the service engine light came on, long story short, aft had. Purchased a used car, on the 2nd day I purchased the car I had to bring it back because the service engine light came on, long story short, after nearly 3 months of fights, and bringing my car back time after time, they finally admitted that the car they sold me had a 'worn out engine' My sales man lied to me completely about the condition the car was in. I had a constant fight on my hands with them trying to just 'wash their hands of me' I was without a car for 6 months before I finally refianced and bought another car for more money, I have had that car for less than 3 months now, and it is going in the shop with major issues. I would honestly say, you are better off taking your business ANYWHERE, other than here. Lane Diffee would not return my phone calls, my many voice mails, and any and all attempts to reach him to come to some sort of an agreement with me about what to do about the car his dealership sold me. This is a complete and total laughible business, I was treated horribly by everyone. Absoutly horrible. Every car I ever test drove from them had major issues, broken windows, check engine lights, there are far too many for me to list here. They say their cars go through a 'five star check point' I can only believe that is a total lie considering Lane Diffee himself sat and told me multiple cases where customers had purchased cars and had the same problem I had, the car being completely unable to be driven within weeks of purchase. He named one case, where the family couldn't even get the car home. It had broken down on them on their way home! I hope people stay away from this dealership, because now, I have years of a car payment I cannot get out of, and a car that barely runs, and this is the replacement car they sold me for the first one I purchased. Horrible, horrible, horrible. Please, unless you are a millionaire and have money to throw away on junk cars that look good, stay far, far away. More