Dimmitt Cadillac of Clearwater
Clearwater, FL
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
Great experience! First let me say; I've never enjoyed the vehicle buying experience....... Until now; my wife and I were in the market for a vehicle since we have just First let me say; I've never enjoyed the vehicle buying experience....... Until now; my wife and I were in the market for a vehicle since we have just moved to Florida. My wife and I traveled to Dimmits Cadillac in Clearwater! We were introduced to Matt Mayers and we were instantly impressed with his easy professional manner and car knowledge. At no time did we feel pressured or put upon for any certain vehicle decision. For the first time in my 67 years I enjoyed the car buying experience! My wife and I had a set budget for our car and we shared that with Matt; he was very empathetic and understood. We explained to Matt Mayers that we were retired Law enforcement special agents and had a very fixed income and every effort needed to be made to fit our needs for a vehicle to our budget! Matt rose to the occasion and found our vehicle! We are proud owners of a 2017 Cadillac CTS! We could not be happier with our choice and Matt's professional manner! Even after the sale and meeting others in the organization such as Michelle the Insurance Lady; Justin the manager and Naman Johnson the financial guru; Matt took more time with us to explain all the bells and whistles on our CTS! Our experience with all the staff including Matt was just plain enjoyable and well worth the drive from Bradenton! Thank you all for a great experience! Warmest Regards to all Dax & Linda Bell Bradenton,Florida More
Fast, friendly and thorough. Service Adviser Kevin Hamby listened to what I was needing from this service visit. He kept me up to speed on all the issues that were found. Kevin th Service Adviser Kevin Hamby listened to what I was needing from this service visit. He kept me up to speed on all the issues that were found. Kevin then thoroughly explained all my repair options, costs and time frames for completing all service work. Kevin called me the following day to update me on the progress of my service repairs. Then followed up with another call to let me know my vehicle was ready, two days earlier than expected. More
Service dept Patricia Jones is just the best in customer service and caring about you and your service needs. Patricia really takes a personal interest in your ve Patricia Jones is just the best in customer service and caring about you and your service needs. Patricia really takes a personal interest in your vehicle's needs More
Excellent Service As always, my Service Representative, Kevin Hamby is on point and on top of his game. Very pleasant to work with and very knowledgeable. He is met As always, my Service Representative, Kevin Hamby is on point and on top of his game. Very pleasant to work with and very knowledgeable. He is meticulous and makes sure everything is completed on time and done correctly. Always exceeds my expectations! Rod Horton More
Car in accident need to be fixed Ramon and Harry, (I do not know last names) were very helpful, but I cannot believe that a part need to fix my car could not be found in the US. Afte Ramon and Harry, (I do not know last names) were very helpful, but I cannot believe that a part need to fix my car could not be found in the US. After 5 weeks, I finally got my car back and it is in excellent condition. It looks beautiful. Good job. Marlene D'Abramo More
Fast, friendly and on top of it. Rob Gordon is my guy. Whenever I need anything done to my Range Rover I just give him a call. He explains the whole process and I know he is on top o Rob Gordon is my guy. Whenever I need anything done to my Range Rover I just give him a call. He explains the whole process and I know he is on top of it once the car gets to him. This time I smelled gasoline and he knew exactly what was wrong and got my in. I dropped off the car and he had a car waiting for me to take me to the airport. He kept me updated on the process and checking on when I was coming back to ensure I get to the dealership. This is service. Also I live in Sarasota and I prefer to use them which tells you something. More
Salesmanship Ian Harrison was the salesman who was assigned to us as we enter the Show room . He listened and he heard ; what we were saying as far as what we n Ian Harrison was the salesman who was assigned to us as we enter the Show room . He listened and he heard ; what we were saying as far as what we needed In a used car . We Informed him we came to look at The NISSAN On their website. He had the car brought around to the front of the dealership and he showed us all the features and immediately we knew this was the car. It took quite a bit of negotiating on his part iand our part ;but we did come to satisfactory price !.he certainly went out of his way to accommodate us and he was an excellent salesman who worked hard to make this deal happen we really appreciate iit "IAN "thank you so much! Mr. and Mrs. Ronald L.Sheetz. More
Patricia Jones over and above to help me Patricia Jones over and above to make sure my car was fixed. Dimmitt Cadillac has make sure I had a car and the problem was taken care of. Patricia Jones over and above to make sure my car was fixed. Dimmitt Cadillac has make sure I had a car and the problem was taken care of. More
Excellent service William Kegan greeted me the morning I brought the car in for service, helped with a Loaner and kept me posted via several phone calls. His attitude William Kegan greeted me the morning I brought the car in for service, helped with a Loaner and kept me posted via several phone calls. His attitude and help made the service experience easy. More
1st experience I brought my 2014 SRX to Dimmitt Cadillac because of what I thought was a transmission problem,when I pulled up to the service department I had my c I brought my 2014 SRX to Dimmitt Cadillac because of what I thought was a transmission problem,when I pulled up to the service department I had my car door opened for me by a very nice young man and asked what can we do for you sir. He directed me to the service desk where I was greeted by service advisor Kevin Hamby. I told Kevin what I thought the problem was he suggested that we have the shop foreman take me for a ride in my car so he can experience the the same symptoms that I was. We were not even out of the parking lot and the shop foreman who I forgot his name had the problem diagnosed. He told me front wheel bearing and hub. When we got back to the dealership Kevin told me that all the parts were in stock and my car will be ready by late afternoon. 3pm Kevin called me and told me the car was ready.When I picked up my car Kevin had all the paperwork ready for me to sign and he walked me out to the car asked if there was anything else he could do for me today,my car was cleaned and ready to go.What a wonderful experience I received from Kevin and the Dimmit Cadillac team. I will be back. More