Dimmitt Chevrolet Inc.

My check engine light was on. I received a recommendation to use Dimmit Chevrolet. I called and made an appointment for 8:00 this AM. I asked the gal on the phone if they had d I received a recommendation to use Dimmit Chevrolet. I called and made an appointment for 8:00 this AM. I asked the gal on the phone if they had drivability techs available that early. She said yes, but my appointment was with a service adviser. She asked if I'd be dropping the vehicle off or waiting. I told her I was waiting. I got there today, early. I told the service adviser I was waiting. He told me it may take all day. He also told me they had vehicles there for 2-3 days that were not diagnosed yet. I am not happy. When I make an 8:00 appointment, I expect my car to be looked at soon after 8:00. Dimmit needs to check their business model. The service writer told me they did not have a loaner car and they could not give me a ride home because I lived to far away. He also told me I lived in the most populated county in the USA. Rather than make excuses, I wished he would have offered solutions! I'm used to dealerships that care about their customers. I guess that doesn't happen at Dimmit Chevrolet!! More

Great service. Very nice employees. Nice waiting area. Would use this dealer for service in the future. Very nice employees. Nice waiting area. Would use this dealer for service in the future. More

I kept asking for second key and getting told they would get it. Long story short they refused to get for me and cost me 310 dollars for a second set. I was yelled at by the salesman and treated like crap. get it. Long story short they refused to get for me and cost me 310 dollars for a second set. I was yelled at by the salesman and treated like crap. This place is not female friendly More

The service advisor taught me about wheel alignment the rides better thanks to Justin great job rides better thanks to Justin great job More

Always dependable friendly professional prompt service reasonable rates comfortable waiting area with great coffee and friendly staff reasonable rates comfortable waiting area with great coffee and friendly staff More

I bought a 2018 Chevy Colorado from someplace else and I brought it in there had one of them to check it out completely from front to back also had a antifreeze leak that I was smelling in the cab they kept brought it in there had one of them to check it out completely from front to back also had a antifreeze leak that I was smelling in the cab they kept it for 2 days tell me they couldn't find the leak and everything else was good a week later the heater core went that late in the cab wound up needing brakes all the way around the salesman was great but the mechanics not good at all wouldn't go back for service again I don't want it lose my my truck for 2 to 3 days the two times I bought it in there that's what happened two to three days to get it back which is ridiculous and no loaner car that's even worse they need to improve on many things that's why I went there because I thought they were a great place to get your car worked on and their prices are just ridiculous More

Bought a Jeep here in 2021 and was promised everything was just serviced, nothing needs to be worked on or replaced, and everything is in working order. Not even 5 months later, my head gaskets already ne was just serviced, nothing needs to be worked on or replaced, and everything is in working order. Not even 5 months later, my head gaskets already need to be replaced, I had the hose changed, and it needed an oil change after it was “recently” changed. Called to see if they could do anything and they said their hands are tied and that my warranty had expired. Do yourself a favor and don’t buy from here, completely unprofessional and full of deceit. 0/10 More

Brought 1500 in at 39000 miles for check engine light and frayed belt. Was told that the wiring harness for transmission was too short and they plugged back in should be fine. Paid to replace belt. Ordered frayed belt. Was told that the wiring harness for transmission was too short and they plugged back in should be fine. Paid to replace belt. Ordered pulley, was told it would be under warranty. Arrived to have pulley replaced was told not under warranty. Will never own another Chevy or return to Dimmit. More

I called the dealerships service department for warranty service. I was told on the phone I had a 1:00 appointment, I guess it was the following day. I got there and they told me the appt was at 1:30. I rea service. I was told on the phone I had a 1:00 appointment, I guess it was the following day. I got there and they told me the appt was at 1:30. I reassured them it was scheduled for 1:00, after driving 45 minutes to get there early. I was then told my vehicle wasn’t going to be looked at until 2:30. A diagnosis was going to take between 2 and 4 hours and if they needed parts they wouldn’t even be available that same day. Because I drove the vehicle there it wasn’t considered an emergency and no loaner vehicle would be available. Had I known all this information before driving 45 minutes to this dealership, I would have gone to a Chevrolet dealership closer to me………which I ended up doing the following day and was shuttled back and forth. Dimmitt…..TOTALLY inform your service customers of what may happen when someone comes for service. More

Stay away from George Zaroff and Dimmitt!! I went for Stay away from George Zaroff and Dimmitt!! I went for oil change and service. I asked for the 8 qt special at 64.95 and George instead gave me the 6 Stay away from George Zaroff and Dimmitt!! I went for oil change and service. I asked for the 8 qt special at 64.95 and George instead gave me the 6 qt for 59.95 and charge my $15 per qt for additional 2. Then I told him service light was on for a brake booster issue which i replaced 2x and asked if he can he see if something else is causing light to come on, also i needed to know why my air was not blowing hot or cold. Well, all he did was run codes again for booster telling me what I told him the light was on for and charged me $89.99 for that and another 89.99 for the air not blowing hot or cold...then he said it would be $3200 to fix the climate control. about the $1200 in parts and rest labor. Then he told me i could not use any of the 89.90 diagnostic fees in repairing vehicle. I have never heard of a dealer not applying Diagnostic fees to repair if done. Rip Off!! I took to my wife's ex who ic certified GM mechanic. He told me the parts come out o $92,99 genuine GM parts new and the labor about 6 to 800 if what he told you was the true reason for the failure. Well, truth be said, he fixed the $3200 problem with an Hvac fuse; less than $5.00. Again stay away from George Zaroff and Dimmitt!! Unless you want to get Ripped Off!! More