Dimmitt Chevrolet Inc.

Poor body shop work! Bought a new Colorado pickup last fall which had scratches on hood,headlight and bumper. Salesman said no problem will repaint scratches and truck wil Bought a new Colorado pickup last fall which had scratches on hood,headlight and bumper. Salesman said no problem will repaint scratches and truck will be like new. Called couple times to get it fixed but said they had no loner vehicle. So finally took it to them on my own and said we will take care of it.Put in new headlight and touched up scratches. Touch up is not paint job. Looked worse after it was done. Told me that was all they could do. Went to another body shop to let them look at it and said $200 plus to make it right. I’m not paying $200 to fix a vehicle I bought off of Dimmitts lot. They won’t answer my e-mails or phone calls. Just getting the run around. No customer service after the sale at all. Worst dealership I’ve ever done business with. More

They'll lie and hustle to sell you a car. Mine had a broken component in the drivetrain and they refused to make it right broken component in the drivetrain and they refused to make it right More

Worst service Department I ever had the displeasure to deal with. Everyone from the service staff to so called managers are rude, nasty condescending, don’t keep their word nor ever return a call. N deal with. Everyone from the service staff to so called managers are rude, nasty condescending, don’t keep their word nor ever return a call. Nice to get a car that you have to bring back the next day due to a broken More

It was the worst car buying experience I've had. They lied to sell me a car with a major component broken and won't fix it. lied to sell me a car with a major component broken and won't fix it. More

The sales team was very professional and friendly when I was there to buy my truck. Roll ahead less than 3 weeks and the battery is dead when I go out to leave for work. The truck is used, a 2016 with 31k m was there to buy my truck. Roll ahead less than 3 weeks and the battery is dead when I go out to leave for work. The truck is used, a 2016 with 31k miles, but I pay for warranty (which I understand in most cases doesn't cover a battery) but even small car lots normally give a 30 day warranty to keep customers that have spent a ton of money with them happy right? I called and they recommend bringing it and they'd see what we could do to fix this issue. I went, wasted a extra couple of hours being bounced from one person to another who "couldn't help" with my issue. They did offer free insulation (which I can easily do myself) but wouldn't even give me any discount on the $160 battery. I'll never deal with Dimmit again because of a $160 battery. More

Received a Used car quote for $4000 more than its advertised I was looking to buy a used car from them because it was priced competitively, around 13K advertised price with taxes and documentation fees extra sa I was looking to buy a used car from them because it was priced competitively, around 13K advertised price with taxes and documentation fees extra said on advertisement, I called a sales representative and he told me the car would cost me nearly 17K with all the taxes and fees applied, when I received the quote I saw some of the ridiculous fees and charges I have ever seen, like Recon fee over 1.1K, Documentation fee 1k( which is so far highest I've ever seen) i don't understand the charge of 500 non tax fees round them up I got quote for 17K, wow what a rip off, I'm from Georgia and I saved myself some time, who ever wants to buy a used car from them don't fall for their false advertised price, when you add up everything, they are the highest priced. More

Eric was a no nonsense kind of salesman that took fantastic care of my wants and needs. Worked with us on price. It was great! fantastic care of my wants and needs. Worked with us on price. It was great! More

Fantastic Customer Service from Chris Nance Hey there! Today, I purchased a 2019 Chevrolet Silverado from Chris Nance. I want to take a moment to explain how awesome he truly was. I had calle Hey there! Today, I purchased a 2019 Chevrolet Silverado from Chris Nance. I want to take a moment to explain how awesome he truly was. I had called into Dimmitt with a couple questions regarding financing and more. I spoke to one person, whom I cannot recall their name at the moment. They told me they would have to give me a call back. I received a call back from Chris, whom retrieved the information I needed and returned my call in a timely manner. He was able to get us into the store within an hour of our initial call. When we arrived he was available the moment we walked in the door and remembered my name from the phone call. I brought my Fiancé and three children with me and he was very kind to all of us. He took the time to consider all of my needs, answered all of my questions, and pin-pointed the vehicles that fit my criteria. He was very patient with me as I walked through each of my options. Chris was extremely informative and confident in his knowledge of the vehicles. He was very fluent answering all of my questions and concerns. He was able to decipher between my needs and wants and found the vehicle that fit my financial abilities AND satisfy my ego. Once I had finalized my decision on a vehicle, the process was so smooth and quick. He listened when he needed information from me, I don't remember having to repeat myself once. Chris walked me through each step with ease. He was ahead of the game at every point. A complete 15/10 for Chris. After Chris finished with us, we met a gentlemen named Sal. Sal was also a great man to work with. He was able to save me a couple hundred dollars and did his job efficiently. He went over everything I needed to know and his customer service was above and beyond expectation. Thank you Chris and Sal for the great experience. Your kindness to me and my family is very appreciated, and will not be forgotten! More

Digby Kerr Digby was by far the most helpful and honest salesman that I have had at Dimmitt. He is very knowledgeable about the product and I never felt any ha Digby was by far the most helpful and honest salesman that I have had at Dimmitt. He is very knowledgeable about the product and I never felt any hard pressure from him at all! More

Excellent Dealership and great Sales person I am retired and I needed an economical Car that was safe. I am also elderly and have difficulty hearing. My sales guy Digby Kerr was just wonderful. I am retired and I needed an economical Car that was safe. I am also elderly and have difficulty hearing. My sales guy Digby Kerr was just wonderful. He was very patient, and I could understand him as he spoke nice and slow and clearly for me to understand. He found me the perfect car and I am so very happy. Everyone was so friendly and kind, and even made me coffee. I will recommend all my friends to this dealership and to Digby. More