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Dimmitt Chevrolet Inc.

Clearwater, FL

4.8
805 Reviews

25485 US Hwy 19 North

Clearwater, FL

33763

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805 Reviews of Dimmitt Chevrolet Inc.

July 27, 2020

Corvette service These guys are terrible. DO NOT BRING YOUR CORVETTE to them for service! I am not sure the "Service Managers" know anything about cars and don"t ans More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keight, Eberhardt
Jul 31, 2020 -

Dimmitt Chevrolet Inc. responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

April 27, 2020

My Salesperson Travis Hobbs drove the car out to my community where I signed for my New Trax. I never purchased a car this way but I found it to be very convenient since it saved me from navigating the More

by Rita
Recommend Dealer
Yes
Employees Worked With
Travis Hobbs, Dimmitt Chevrolet
Apr 29, 2020 -

Dimmitt Chevrolet Inc. responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Travis and our team were helpful. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

April 06, 2020

We got a Chevy Volt in The summer of 2019. It was a “no haggle price” online (which ended up being around $10k more than they claimed online). Our local dealer couldn’t match it, so we went to Dimmit. Our More

by KortneyCampbell
Recommend Dealer
No
Apr 10, 2020 -

Dimmitt Chevrolet Inc. responded

Kortney, thank you for sharing details of your experience with us. At Dimmitt Chevrolet, Inc. we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

April 04, 2020

WORST service center experience ever I went in for my second oil change (Which is included in my 2 free oil changes) and they told me it was my third. I thought it was odd and looked More

by MLLJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
Apr 08, 2020 -

Dimmitt Chevrolet Inc. responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

March 28, 2020

Best car buying experience ever! On March 19, 2020 we purchased a 2016 Chevrolet Equinox to tow behind our motorhome. This was the 39th vehicle I have owned. This was the most pleasu More

by tcrnfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hobbs, Daniel Tartabul, Sal Azzi
Mar 29, 2020 -

Dimmitt Chevrolet Inc. responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

March 10, 2020

Extra poor body work and over all customer service. Worst dealership I’ve ever been to. Besides being lied to and treated rude and not answering phone calls or calling me back ,very poor customer servic More

by Wendell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Syed,El
Mar 17, 2020 -

Dimmitt Chevrolet Inc. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

February 27, 2020

Poor body shop work! Bought a new Colorado pickup last fall which had scratches on hood,headlight and bumper. Salesman said no problem will repaint scratches and truck wil More

by Wendell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
El Laaquine,Raheel Syed
Mar 04, 2020 -

Dimmitt Chevrolet Inc. responded

Wendell, it is our understanding that a time-lapse of a few months occurred after your purchase before you returned to our dealership to discuss minor scratches. In situations with such a time factor, it is likely that the scratches worsened over the passing of time. We addressed your issues after months despite there being a 30-day limitation on being able to rectify the concerns. It is unfortunate that we were not able to come to a satisfactory solution. Please reach out if you have any further concerns.

January 30, 2020

They'll lie and hustle to sell you a car. Mine had a broken component in the drivetrain and they refused to make it right More

by Tommy
Recommend Dealer
No
Employees Worked With
Eli
Feb 04, 2020 -

Dimmitt Chevrolet Inc. responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Eli Karam, General Sales Manager, 727-791-1818

January 23, 2020

Worst service Department I ever had the displeasure to deal with. Everyone from the service staff to so called managers are rude, nasty condescending, don’t keep their word nor ever return a call. N More

by Sbrouhard77
Recommend Dealer
No
Employees Worked With
Megan, Shannon, pete, Dimmitt Chevrolet, Digby R. Kerr
Jan 23, 2020 -

Dimmitt Chevrolet Inc. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

January 03, 2020

It was the worst car buying experience I've had. They lied to sell me a car with a major component broken and won't fix it. More

by Tommy
Recommend Dealer
No
Employees Worked With
Sales manager eli
Jan 10, 2020 -

Dimmitt Chevrolet Inc. responded

Hello Tommy, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

Jan 10, 2020 -

Tommy responded

Thank you for the standard generated response. From what I'm told you (Eli) were the manager I was dealing with but didn't meet. And you were very aware of the whole situation as my salesman kept running back to you with every accusation of false advertising I made. I would think a big dealership would go out of their way to back up what they say and atleast attempt to make the customer happy. I mean you did sell me a vehical with a major component not working. I blame you for this whole situation. I would think cooperate (Chevrolet)would set you straight after all the bad reviews I've read about the same tactics. I think they should be made aware of my experience as well as the others I've read.

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