Dirito Brothers Walnut Creek Volkswagen - Service Center

Danny was my service rep for my Passat 20,000 miles service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to. More

The service here was excellent and the repair was done quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! More

Excellent service I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my pa I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my participation. Change the practice, please! More

They were quick and helpful. The service was great. Tim was very helpful in making an appointment for us. My car was done in couple of hours. was very helpful in making an appointment for us. My car was done in couple of hours. More

Good overall performance. Could have provided better communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. More

This was the second time I needed to bring my vehicle in to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updat to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updated on the status of work and provided a vehicle as needed. Zero complaints with the process or service. More

Awesome I’ve been coming to this VW dealership since moving to SF and Bay Area. Been driving bugs since 1964. DB the best of all I’ve been coming to this VW dealership since moving to SF and Bay Area. Been driving bugs since 1964. DB the best of all More

Front radar replacement and calibration The actual repair was the easy part; it was the battle of the insurance that took all the time and effort. Thankfully, Shannon understood what needed The actual repair was the easy part; it was the battle of the insurance that took all the time and effort. Thankfully, Shannon understood what needed to be done and followed through with the insurance adjustor to finally get the authorization approved. Definitely above and beyond the call of duty. More

I was greeted with a friendly person @ the door & he guided me inside to the right person who could help me without having to wait in line or anything. guided me inside to the right person who could help me without having to wait in line or anything. More