Dirito Brothers Walnut Creek Volkswagen - Service Center

Shannon In service was great! She explained everything prior to leaving my 2019 Golf R for routine service. Dealership provided immediate transportation to & from. All is good. prior to leaving my 2019 Golf R for routine service. Dealership provided immediate transportation to & from. All is good. More

Oil change Dirito Bros is very efficient and the staff is very friendly so it makes leaving your car less stressful. Kevin is so nice to talk to and really seem Dirito Bros is very efficient and the staff is very friendly so it makes leaving your car less stressful. Kevin is so nice to talk to and really seems to individualize each customers experience. More

On my first service, I received first class treatment from a first class dealership. Shannon was outstanding to work with. She exhibited.a strong, positive attitude, and did a great job explaining my ser from a first class dealership. Shannon was outstanding to work with. She exhibited.a strong, positive attitude, and did a great job explaining my service options. More

Timely service A pleasure to deal with Shannon. Work was completed as promised and in a timely manner. The service appointment was as good as any appointment could A pleasure to deal with Shannon. Work was completed as promised and in a timely manner. The service appointment was as good as any appointment could be expected. More

The service I received was excellent, very professional made sure I was comfortable, and also had Lyfy assist me doing my weight. The refreshments and coffee was nice and anle to watch tv was a plus!! Than made sure I was comfortable, and also had Lyfy assist me doing my weight. The refreshments and coffee was nice and anle to watch tv was a plus!! Thank you!! More

I got in quick and the wait was 2 hours less then expected. Everything was fixed perfectly. I will be back. Danny was understating and made sure I understood everything. expected. Everything was fixed perfectly. I will be back. Danny was understating and made sure I understood everything. More

Shannon was the best! Huge help and has so much experience it really shows. My Touareg was fixed and serviced with little hassle. I will continue to bring my car here. experience it really shows. My Touareg was fixed and serviced with little hassle. I will continue to bring my car here. More

excellent service I am always pleased at how friendly and efficient the service department runs . never disappointed at the quality of repairs and they always treat me I am always pleased at how friendly and efficient the service department runs . never disappointed at the quality of repairs and they always treat me right. More

Disappointed Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged doo Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged door handle plastic during the process. More

Excellent Service. Beyond my expectations. Extra bonus I was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. More