Dirito Brothers Walnut Creek Volkswagen - Service Center

Service and review of strange occurrence Had a strange occurrence when my car accelerated at a stop light on it’s own. Good that I had my foot on brake. I immediately switched off the car i Had a strange occurrence when my car accelerated at a stop light on it’s own. Good that I had my foot on brake. I immediately switched off the car ignition. Your technicians decided it was the manifold. The manifold was replaced and hopefully the problem is solved. More

Speedy service My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 and I have never had it serviced anywhere else. Beautiful place to wait also. Thanks Dorito Bros for making service painless. More

Quick Service My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next d My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next day for the good. More

Excellent start to finish Easy online scheduling and super easy drop off. Advisor was great and explained everything very clearly to include teh potential for warranty coverage Easy online scheduling and super easy drop off. Advisor was great and explained everything very clearly to include teh potential for warranty coverage for the repair. Repair was in fact cover entirely by warranty and the car was turned within te day even though the work that needed to be done was extensive. Great servcie by all involved! More

fast, friendly and professional I was impressed from the moment I arrived. The service area was clean, the staff friendly and organized. I got work done while I my car was being se I was impressed from the moment I arrived. The service area was clean, the staff friendly and organized. I got work done while I my car was being serviced in the comfortable waiting room. They were able to quickly determine the source of the check engine fault, make the necessary repairs and send me on my way. I appreciated that my service rep, Shannon, took the time to visit me in the waiting area and keep me up to speed on the status of the repairs. This helped to alleviate anxiety and allowed me to plan my time. Thanks, Shannon! More

Fast and comfortable From checking in with Dustin my service coordinator to the comfortable waiting area to the fast turnaround for the work to be done - the service level From checking in with Dustin my service coordinator to the comfortable waiting area to the fast turnaround for the work to be done - the service level is always incredibly high. More

Excellent service as always Kevin kept me informed as well as anyone could with the problem I was having with my car. Though it took many days to fix, I was never left in the dar Kevin kept me informed as well as anyone could with the problem I was having with my car. Though it took many days to fix, I was never left in the dark about my car's status of repair. More

Smooth and trusted Kevin, Shannon and young man who took payment all worked together and answered my questions and helped everything go very smooth for my glass replacem Kevin, Shannon and young man who took payment all worked together and answered my questions and helped everything go very smooth for my glass replacement. Dirito Brothers is a trusted organization.. More

Excellent, friendly service! I always know my car will be taken care of at Dirito Brothers, and everyone who works there is so friendly and nice! I leave with my car purring like I always know my car will be taken care of at Dirito Brothers, and everyone who works there is so friendly and nice! I leave with my car purring like a kitten and a smile on my face every time. More

Great Service When I brought my car in on Tuesday, I received great customer service. The work was completed in short amount of time. My needs were met. When I brought my car in on Tuesday, I received great customer service. The work was completed in short amount of time. My needs were met. More