Kevin Hubert

I brought my car in in the morning for a check engine light, and it wasn’t until for the in the afternoon that I was told the car would be there until the next day. What happened to the days when the ser light, and it wasn’t until for the in the afternoon that I was told the car would be there until the next day. What happened to the days when the service rep called the client and let them know during the day how long it would take? He left for the day without telling me and then another service rep told me it would be ready around 4:30 hopefully. In order to beat traffic I drove down to pick up the car and then was told it wouldn’t be ready until the next day. I guess what I’m saying is it’s nice when the service reps call and give status reports. Thank you. More

by sonia_stromeyer Verified Customer Verified Customer

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We’re always treated like family at Dirito Brothers! The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Servic The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Service team! More

by MWLANGFORD82 Verified Customer Verified Customer

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Kevin and all employees in the Dirito Brothers Walnut Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank you again Kevin, and to all who take such good care of me and my 2011 Volkswagen Jetta. ~Lana More

by LINNAA47 Verified Customer Verified Customer

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Did not fix my two main issues. The relentless travel assist unavailable beep and the noise coming from the front end during specific turning conditions The relentless travel assist unavailable beep and the noise coming from the front end during specific turning conditions More

by cka.architect Verified Customer Verified Customer

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Thanks for refunding my payment for the spark plugs. I’m glad you were able to really find the issue once they were changed. I’m glad you were able to really find the issue once they were changed. More

by Baseballdon Verified Customer Verified Customer

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Kevin kept us updated on the status of our car repair and quickly resolved the problem. It was covered under warranty so no cost to us. quickly resolved the problem. It was covered under warranty so no cost to us. More

by BSERRANOIS Verified Customer Verified Customer

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I recently brought my vehicle in for scheduled maintenance at Dirito Brothers Walnut Creek Volkswagen, and the experience was outstanding. Kevin, my service advisor, was friendly, professional, an maintenance at Dirito Brothers Walnut Creek Volkswagen, and the experience was outstanding. Kevin, my service advisor, was friendly, professional, and kept me informed throughout the entire process. The maintenance was completed on time, everything was explained clearly, and the customer service exceeded my expectations. I truly appreciate the excellent care and will definitely return for future service. More

by Aqeel Al-Mahdaly Verified Customer Verified Customer

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Very professional and friendly. Always on time. It was not a first time he helped me. Always on time. It was not a first time he helped me. More

by imdanilovich Verified Customer Verified Customer

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I would write 15 words, but they would only reflect the answers I’ve already given to the various questions. answers I’ve already given to the various questions. More

by GRAINNEKIT Verified Customer Verified Customer

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Quickly identified and fixed a problem we incurred after an oil change at Oil Changers. Great service. Kept us informed. Saved us from potential serious problems. an oil change at Oil Changers. Great service. Kept us informed. Saved us from potential serious problems. More

by RASOUZA2149 Verified Customer Verified Customer

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