Dirito Brothers Walnut Creek Volkswagen - Service Center

TIm helped in a myriad of ways I brought my GTI in for its 30,000 mile check up. It turned out that there was a small oil leak and Tim let me know all about it right away. He was re I brought my GTI in for its 30,000 mile check up. It turned out that there was a small oil leak and Tim let me know all about it right away. He was responsive respectful and a pleasure to work with More

Service tech was great, after that no so much My service tech Thomas was great. Brakes were sqeaking, brought the car in to check that out, since i'd only had the car for 2 weeks i was cha My service tech Thomas was great. Brakes were sqeaking, brought the car in to check that out, since i'd only had the car for 2 weeks i was charged 35.00 to check them, after just 2 weeks ago . The worst was my attempts to get a shuttle ride back to work, it took 55 minutes to get a ride that ended up being an Uber. I hope my next service appointment runs smoother. More

Excellent Service From my technician to the shuttle driver - everyone went above and beyond to ensure that I had a great experience and received the best service for my From my technician to the shuttle driver - everyone went above and beyond to ensure that I had a great experience and received the best service for my car at the best price. More

Fast & Efficient, Great Customer Service. .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on my car. Danny was my service writer. He answered all my questions very politely, kept in contact with me and went over and above for me. I highly recommend them & him. You cannot put a price on peace of mind & trust in your mechanic. I would go back without hesitation and I would ask for Danny again. Thanks Danny! More

Excellent Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 More

Great service experience! Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than expected service on the car. This review is by John, Kathy’s husband, who brought the car in to your shop and waited while it was serviced. More

Calibration of front-end instrumentation. The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as we The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as well as the follow-up. More

Effortless Service It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, but never pressured for the higher services. It's nice to see they respect their customers time and finances. More

Speedy service My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 and I have never had it serviced anywhere else. Beautiful place to wait also. Thanks Dorito Bros for making service painless. More

Quick Service My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next d My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next day for the good. More