Dirito Brothers Walnut Creek Volkswagen - Service Center

Great Customer Service Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here wit Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here with the reps being unhelpful and just plain rude. Angelo was very professional and checked me in immediately! He was very police and even helped pinpoint an issue I have been experiencing with my car for well over a year. If I do go back to get serviced I will be seeing him for now on. More

Wonderful, Excellent Service I have been purchasing VW cars for years and only have my cars serviced at Dirito Brothers in Walnut Creek. They have the Quality service and the BES I have been purchasing VW cars for years and only have my cars serviced at Dirito Brothers in Walnut Creek. They have the Quality service and the BEST service manager, Mark. He has always provided us with excellent service. More

Easy and Good Experience Good Experience, staff was friendy and took my car on time. Thanks again. It was also nice to hear that my oil change was included in my lease agree Good Experience, staff was friendy and took my car on time. Thanks again. It was also nice to hear that my oil change was included in my lease agreement. More

Great Very polite, fast service, I would definwlty recommend to my family and my friends to get their cars from and or get it serviced at your place. Very polite, fast service, I would definwlty recommend to my family and my friends to get their cars from and or get it serviced at your place. More

Customer focused and timely I have been taking my Saab to DBWCV for the past few years and have never had a delay, long wait or unexpected cost. Everyone is friendly and whiling I have been taking my Saab to DBWCV for the past few years and have never had a delay, long wait or unexpected cost. Everyone is friendly and whiling to help you whether it is dropping off car or picking up. More

Perfect service in all ways Kevin is a pro...top notch coffee ..waiting room ... Check in ..... No fox on the tv ..CNN ... Fast turn around of car...like wow in all ways Kevin is a pro...top notch coffee ..waiting room ... Check in ..... No fox on the tv ..CNN ... Fast turn around of car...like wow More

14 Years of Service Dirito Brothers has serviced our VW beetle convertible for more than 14 years. We have received excellent service during the course of this relations Dirito Brothers has serviced our VW beetle convertible for more than 14 years. We have received excellent service during the course of this relationship. Kevin has been an outstanding service advisor. It is not as though nothing unexpected arose with the car during more than 14 years of ownership, but Kevin has listened, recommended practical solutions, and successfully advocated for our family on occasion. More

Through service! I am very happy with my car it runs smoothly after the 20K maintenance service. Marc Venturella customer service was amazing and informative on the s I am very happy with my car it runs smoothly after the 20K maintenance service. Marc Venturella customer service was amazing and informative on the service needs of my 2017 Jetta. I will definitely bring my Jetta in for all furture service needs. More

Five Star Service Angelo was a great listener. I had a lot to go over on my 100k checkup. He was an excellent communicator pre-arrival and checked in via text while my Angelo was a great listener. I had a lot to go over on my 100k checkup. He was an excellent communicator pre-arrival and checked in via text while my car was in the shop to let me know eta for completion and that everything checked out. Shannon was very helpful in answering follow-up questions when I picked up my car as Angelo was off that day. Excellent dealership. Well stocked waiting area, responsive staff, and service. Prices are extremely reasonable as well. More

Adblue and oil change I had a service light on my dash suggesting adding a diesel product that was unavailable at any local mechanic. I called Dirito and they took my car i I had a service light on my dash suggesting adding a diesel product that was unavailable at any local mechanic. I called Dirito and they took my car in the same day. Great service , very timely, and great communication from all involved. More