Back

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,123 Reviews

3,123 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
February 21, 2019

Service Was able to get my car looked at early and kept in contact with me through the whole way contacting me About issues with the car and options More

by kelliea.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, we appreciate the feedback!

February 20, 2019

Excellent In and out. Danny was helpful and professional. A true pleasure to work with. Honesty is the best policy, and they know this policy well. More

by Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to provide an honest and reliable service so thank you for the acknowledgement!

February 20, 2019

Great experience I had a great experience servicing my Volkswagen. Tim was extremely helpful and knowledgeable. The car was ready for pickup a couple of hours ahead More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, I'm glad to hear all went smoothly!

February 20, 2019

Auto service done the right way I cannot speak highly enough about Dirito Bros VW. The service is extraordinary and the facility is beautiful. . They put some of the local higher e More

by jfelix06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this review and recommendation, we certainly appreciate it!

February 20, 2019

Professional!!!!!! I wish all dealerships were as well organized as Dirito Brothers!!!! You’re greeted as soon as you get there and directed to your service advisor, the More

by JP84RAIDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I'm glad to hear our efforts at organization and efficiency are paying off for our customers!

February 15, 2019

Excellent service The overall service has been very good for me and my purchase. I would definitely recommend Dirito brothers to anyone who is looking for a new or used More

by SFUJI.STONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord, Thomas Decarie, Danny Keen , GURKAN SUEL
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

February 15, 2019

Very Efficient! Very good service! Kevin was very helpful from the get go. He asked whether or not I needed transportation. He contacted me when the service was co More

by jwoolwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

February 14, 2019

Good follow up and great communication Service team is wonderful to deal with. I had a follow up on an oil leak and they were fast to resolve. I highly recommend them for ongoing maintenanc More

by Steve P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could make your visit pleasant Steve, thank you!

February 14, 2019

Excellent people!! Best staff and mechanics around. Kevin and Tim are fantastic people and will treat you and your car right. They are the only people I trust with my Be More

by cody.moore121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for posting this review Cody, we appreciate it!

February 14, 2019

Great service I called right before closing for a new battery. Thomas got a tech to stay late to install it that night. I really appreciated it. It was one less thi More

by Derek H
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Derek, I'm glad we could get you back on the road quickly!

...
272
...