Dirito Brothers Walnut Creek Volkswagen - Service Center

Shannon was awesome Shannon did a great job. I have a Saab and was put into a bad situation with a when a recalled part that was installed at a Cadilac dealer caused mor Shannon did a great job. I have a Saab and was put into a bad situation with a when a recalled part that was installed at a Cadilac dealer caused more problems then they new what to do with. This car was out for about a month to try and get it solved but Shannon did a great job in working with Saab to get this completed. Thank you. More

Oil Change Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! More

Incredible!!!!! Danny was incredibly helpful! It was the best experience with a car service I have ever had. He was able to extend my warranty and get a minor proble Danny was incredibly helpful! It was the best experience with a car service I have ever had. He was able to extend my warranty and get a minor problem of mine that would have cost me hundreds of dollars fixed without cost! Him and everyone else at Dirito Brothers were so helpful and friendly! It made my whole week! More

Great experience Brought my Golf R in for 40k scheduled maintenance. Techs found that car was leaking coolant and thermostat needed to be replaced. Set me up with a re Brought my Golf R in for 40k scheduled maintenance. Techs found that car was leaking coolant and thermostat needed to be replaced. Set me up with a rental car (although I would've preferred a VW courtesy car lol) and work was completed the next day. Good communication throughout entire process and very happy with overall service. Thank you Shannon. More

Oil change Went in on a Monday morning for an oil change, everything went great! My car was done in an hour and a half and customer service was awesome! Went in on a Monday morning for an oil change, everything went great! My car was done in an hour and a half and customer service was awesome! More

awesome Car was towed to dealer after running roughly. Danny the service adviser took great care of us. He communicated effectively, and assured us the car Car was towed to dealer after running roughly. Danny the service adviser took great care of us. He communicated effectively, and assured us the car would be running well again in no time. He suggested the work might be completed under warranty and true to his word, it was though the car had 60k miles on it. Danny was especially patient with my elderly father and took extra time to communicate with him. More

Excellent Kevin! Was very detailed and very kind . Went over my service as I expected. Made good suggestions and provided with complementary rental . I really Kevin! Was very detailed and very kind . Went over my service as I expected. Made good suggestions and provided with complementary rental . I really appreciate his service More

Prompt service Service department did a good job taking care of my needs in a professional manner. My car was ready in a short amount of time considering it was on a Service department did a good job taking care of my needs in a professional manner. My car was ready in a short amount of time considering it was on a Friday evening that the car was towed to the dealership. More

Helpful, efficient, successful I scheduled an oil change, and wasn’t certain what else I needed, but I knew it had been a couple years since my car had a good checkup. Danny helped I scheduled an oil change, and wasn’t certain what else I needed, but I knew it had been a couple years since my car had a good checkup. Danny helped me tailor my service so that I did what was best for my car, but didn’t cost too much over what I was expecting... still quite a bit more, but understandably. More

They take care my problems fast thankyou Because went I call them it was weekend end they called early morning so I appreciate your help with my car I needed thank you Because went I call them it was weekend end they called early morning so I appreciate your help with my car I needed thank you More