Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent In and out. Danny was helpful and professional. A true pleasure to work with. Honesty is the best policy, and they know this policy well. In and out. Danny was helpful and professional. A true pleasure to work with. Honesty is the best policy, and they know this policy well. More

Auto service done the right way I cannot speak highly enough about Dirito Bros VW. The service is extraordinary and the facility is beautiful. . They put some of the local higher e I cannot speak highly enough about Dirito Bros VW. The service is extraordinary and the facility is beautiful. . They put some of the local higher end brand dealers to shame with their customer service and facility. All in all a very nice place to take your VW More

Excellent service The overall service has been very good for me and my purchase. I would definitely recommend Dirito brothers to anyone who is looking for a new or used The overall service has been very good for me and my purchase. I would definitely recommend Dirito brothers to anyone who is looking for a new or used car. More

Very Efficient! Very good service! Kevin was very helpful from the get go. He asked whether or not I needed transportation. He contacted me when the service was co Very good service! Kevin was very helpful from the get go. He asked whether or not I needed transportation. He contacted me when the service was completed. More

Excellent people!! Best staff and mechanics around. Kevin and Tim are fantastic people and will treat you and your car right. They are the only people I trust with my Be Best staff and mechanics around. Kevin and Tim are fantastic people and will treat you and your car right. They are the only people I trust with my Beetle. More

CPO Warranty work after purchase I purchased a Certified Pre-Owned Golf GTI and I brought it in for a serious oil leak. I was very happy with the service I received. Kevin went above I purchased a Certified Pre-Owned Golf GTI and I brought it in for a serious oil leak. I was very happy with the service I received. Kevin went above and beyond and fixed some additional issues that I noted...all under warranty. The service department gave me a free loaner car, and the whole process was very fast and efficient. Thank you! More

Excellent service on my Jetta at Dirito Bros. I'm a long time service customer, I also purchased my Jetta from Dirito, but the constant surveys are a pain. You have great employees but I am not on I'm a long time service customer, I also purchased my Jetta from Dirito, but the constant surveys are a pain. You have great employees but I am not one of them. I don't feel compelled to advertise for Dirito Bros VW. I don't feel that you constantly asking for my input to surveys after I pay to service my car shows very much appreciation for your customers. Enough with the surveys already. I got the email with the survey, a phone call asking was I satisfied and I got a text asking me to complete the survey. I spent more time dealing with all this than I spent at the dealership. More

Good follow up and great communication Service team is wonderful to deal with. I had a follow up on an oil leak and they were fast to resolve. I highly recommend them for ongoing maintenanc Service team is wonderful to deal with. I had a follow up on an oil leak and they were fast to resolve. I highly recommend them for ongoing maintenance and a dealership that’s clean, good coffee, and a large enough lounge while you wait. WiFi is also very good! More

All very good except wait on bringing car round when I went Got both my Tiguans Serviced in same day Both Kevin & Dan very friendly & helpful Replacement tire seemed quite expensive Long wait for 1st car to Got both my Tiguans Serviced in same day Both Kevin & Dan very friendly & helpful Replacement tire seemed quite expensive Long wait for 1st car to be brought round to me on completion of service & paperwork However, overall very good as always More

Great service I called right before closing for a new battery. Thomas got a tech to stay late to install it that night. I really appreciated it. It was one less thi I called right before closing for a new battery. Thomas got a tech to stay late to install it that night. I really appreciated it. It was one less thing to worry about in a very hectic week. The WiFi in the waiting area was great. I was able to get some work done while I waited. More