Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent as always Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforwar Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforward with essential services and the enhancement options More

80K Passat Service Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work and autos in the future. More

Quick turnaround, extremely professional service. Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend Dirito Brothers. More

Great place, no hassle Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 mins combined. More

Excellent Service - top notch! They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all costs. More

Service Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle and the hospitality of the dealership. Later, he called and texted me with updates and progress reports. I picked up the Passat in the late afternoon. It's always a good experience at Dirito VW, Danny is a superlative service advisor, a great team member and a good guy to know! More

Easy and pleasant experience. The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was ex The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was explained to me. More

awesome treated very well and was in good hands. looking forward to my next service and want to thank danny for taking the time with my appointment. have a treated very well and was in good hands. looking forward to my next service and want to thank danny for taking the time with my appointment. have a bless 2019 vw team. More

Oil change and filter replace Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service here. Big support More

Customer service I noticed when the customer pulls up for service, the attendant acknowledges you as soon as you pull up. very punctual. Dirito consultants are very he I noticed when the customer pulls up for service, the attendant acknowledges you as soon as you pull up. very punctual. Dirito consultants are very helpful, thorough, and polite. More