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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,133 Reviews

3,133 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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January 17, 2019

Excellent as always Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforwar More

by margykane
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Margy, I know Kevin will appreciate your kind words!

January 17, 2019

80K Passat Service Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work More

by miklosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the awesome review, and thank you for trusting us with your business!

January 17, 2019

Quick turnaround, extremely professional service. Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend More

by CDAVIDJCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

January 15, 2019

Great place, no hassle Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 More

by amuscaritolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, we try to make our service department as seamless and efficient as possible!

January 15, 2019

Excellent Service - top notch! They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all More

by FUEZY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's nice to hear that our efforts to make our customers feel welcome and appreciated are working! Thank you!

January 15, 2019

Service Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle More

by mgallico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad Danny provided you with such top-notch service!

January 14, 2019

Easy and pleasant experience. The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was ex More

by larry.bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Larry, I'm glad your experience here was smooth and efficient!

January 13, 2019

awesome treated very well and was in good hands. looking forward to my next service and want to thank danny for taking the time with my appointment. have a More

by ROLANDO.VALVERDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback Rolando!

January 13, 2019

Oil change and filter replace Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service More

by HF3458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurkan
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for coming back, we appreciate your business!

January 12, 2019

Customer service I noticed when the customer pulls up for service, the attendant acknowledges you as soon as you pull up. very punctual. Dirito consultants are very he More

by DIATHMP87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Sousa
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear our efforts to provide prompt and efficient service are being recognized, thank you!

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