Dirito Brothers Walnut Creek Volkswagen - Service Center

Great service! The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was walked through potential future services and was even given a list to review before my next visit. Check in was quick and easy. Waiting area was clean and comfortable. Overall a great experience. More

Volkswagen Service Dirito’s is where I bought my vehicle and have been bringing it back for maintenance for the past 11 years ! Need I say more ? Dirito’s is where I bought my vehicle and have been bringing it back for maintenance for the past 11 years ! Need I say more ? More

Exceptional Many thanks to Kevin for exceptional service and guidance. Kevin went above and beyond to resolve a problem with my wife's car. Will definitely reco Many thanks to Kevin for exceptional service and guidance. Kevin went above and beyond to resolve a problem with my wife's car. Will definitely recommend. More

40k service check Able to get my car in quickly for an appointment and had my car done the same day. The people were helpful in answering questions regarding my service Able to get my car in quickly for an appointment and had my car done the same day. The people were helpful in answering questions regarding my service. More

Awesome Service I got an appointment quickly through Kevin Hubert for my 90,000 mile check-up. Just awesome customer service. Addressed all my concerns and question I got an appointment quickly through Kevin Hubert for my 90,000 mile check-up. Just awesome customer service. Addressed all my concerns and questions. More

Overpriced for poor service Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). More

Recall Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check en Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check engine light on , and they treated me like they don’t know anything about it. No communication with service advisor More

Scheduled maintenance 18 January 2019 Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, and always very courteous and helpful, Thanks again!! More

My recent repair I had gotten to where I was going to other car repair places, it seemed I always had to go back because they always forgot to finish the job correctly I had gotten to where I was going to other car repair places, it seemed I always had to go back because they always forgot to finish the job correctly. I felt the car dealer repair was to much to afford. But you get what you pay for. Danny is so great at customer service. He takes time to listen to you and what you have to say. Dorito bros treats everyone like they have a new car. Thank you guys. Eileen K More

Great Customer Service Great service advisor. My car was ready as promised. I got a ride to and from work with their shuttle service. Well pleased with my experience. Great service advisor. My car was ready as promised. I got a ride to and from work with their shuttle service. Well pleased with my experience. More