Back

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,101 Reviews

3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
December 04, 2018

Exceptional service from Shannon Our Service Consultant, Shannon, was awesome! She went above and beyond to have our VW assessed and repaired appropriately. She was kind, attentive, t More

by 4MYSTIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear about your pleasant experience here, thank you!

December 03, 2018

Quick Service, Job Done Right!! Provided Uber rides to and from work while my car was getting fixed for an oil sensor issue. Quick in-and-out drop off and pick up. Thanks!! More

by ZFSAGOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad our efforts to provide convenience to our customers is working for you!

December 03, 2018

Headlight and windshield wiper replacement for daughter's ca The team did great!!! They answered all my questions and made sure I was satisfied!!!~. This is why I bought my daughters car at Dirto Brothers VW!!! More

by PDW2759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such a positive experience here buying your daughter a car!

December 02, 2018

Awesome! I don't like to write reviews unless it was well deserved but my experience with Danny and the staff wasn't something to go unnoticed. They were able More

by JHUTALLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, we appreciate your taking the time to post a review!

December 02, 2018

Kevin was fantastic ! I had my car towed in and Kevin was very helpful. Not only did Kevin keep me posted on the progress of my repair, he took the time to explain the prob More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this great review Eileen, we appreciate your input!

December 01, 2018

20K service They were very accommodating and were able to get me an earlier service date. They arranged to take me back home, and then pick me up when the service More

by ASHOOGATA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Paul Hannigan
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review!

December 01, 2018

Service Paul is as right there threw the steps worked with me! Answers all my question’s y and y not ! ery satisfied ! Shuttle awesome drivers!! More

by MZMB2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review!

November 30, 2018

Extended warranty Was really sketched about taking my 2011 gti to a dealership because I do all my own work on my cars and I was worried they would try and tell me it w More

by ERICVALDEZ1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear your experience exceeded your expectations, thank you!

November 30, 2018

Excellence always 10/10 Fast, friendly. Accurate and on time. Great dealership keeps me coming back for 10 years Would recommend to all friends and family without any hesi More

by mgallico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer and for your recommendation, we appreciate your business!

November 29, 2018

Efficient service! Came in for a quick check of my coolant and tire pressure. Was in and out fairly quickly (i didn't have an appointment), and the service rep found a More

by HappyAtlasOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review about your service experience here!

...
282
...