Dirito Brothers Walnut Creek Volkswagen - Service Center

No hidden agenda's! Refreshing! First off, I am not a writer, so please excuse punctuation, grammar errors etc. Here goes... 2013 GTI; notorious 'check engine light'... Quick an First off, I am not a writer, so please excuse punctuation, grammar errors etc. Here goes... 2013 GTI; notorious 'check engine light'... Quick and concise service. Ken made my decision easy to swing by for an issue I had priorly diagnosed & repaired twice in the past two months, yet the infamous 'check engine' light reared up (in commute traffic to boot!) after EACH previous repair. Kevin was gracious, and with patience, listened to my concerns, quoted me the shops standard rate for a FULL diagnostic test which, I felt, was reasonable to say the (very) least. I too was able to make an early a.m. appointment and also entertain a shuttle ride to work after check in. Sold. The same issue sprang up, issue repaired, warranty issue, NO CHARGE! Result: so far, so good. Nice. My plan is to continue to have my sassy lass serviced at Dirito Brothers due to both Kevin's and the assigned technicians assistance. By the way...seriously clean shop...superior! To all...ENJOY! Rodney C Benicia CA More

Thank You Kevin Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum of 25 words in this section. More

Always a great experience! Love that I can call same day and make an appt. Always fast & efficient. All staff is always friendly & helpful. Only wish you guys detailed my car li Love that I can call same day and make an appt. Always fast & efficient. All staff is always friendly & helpful. Only wish you guys detailed my car like you use to. More

Great representative Kevin I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are exce I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are excellent as well as personal manner. Thank you, sincerely June Dunn More

Efficient & Attentive Service This was my first visit to Dirito Brothers Service Center. Was great service, knowledgeable, friendly, efficient & personable. Used the shuttle serv This was my first visit to Dirito Brothers Service Center. Was great service, knowledgeable, friendly, efficient & personable. Used the shuttle service and Lesley was terrific! More

Review This was the first time I was bringing my car in. This was my first maintenance appointment. Everyone was friendly, it was easy, and quick. This was the first time I was bringing my car in. This was my first maintenance appointment. Everyone was friendly, it was easy, and quick. More

70k mike time up and major prob with exceleration. Fixed while we were away on vacation and had no problem with us leaving car there for 2 weeks. Thank you all for your help and professionalism Fixed while we were away on vacation and had no problem with us leaving car there for 2 weeks. Thank you all for your help and professionalism More

Fast and Efficient I had two vehicles that needed to be serviced for recalls. I was able to make same day appointments and was in and out in just a few hours. Thanks Dan I had two vehicles that needed to be serviced for recalls. I was able to make same day appointments and was in and out in just a few hours. Thanks Danny and team! More

Great Service They took a look at what I asked them to on my vehicle and were able to get my oil changed as well. They contacted me when my car was ready for pickup They took a look at what I asked them to on my vehicle and were able to get my oil changed as well. They contacted me when my car was ready for pickup. All in all a great service experience. More

Thank You! Very good service. Tim made the process smooth. Everything about this experience was positive. I had a coupon and they honored the coupon without a Very good service. Tim made the process smooth. Everything about this experience was positive. I had a coupon and they honored the coupon without a problem. I was picked up from work in a timely fashion. Thank you for everything. More