Dirito Brothers Walnut Creek Volkswagen - Service Center

efficient, professional and timely Excellent service and care all the way around. We have two Volkswagons and service there exclusively. Never had an issue, and would highly recommend Excellent service and care all the way around. We have two Volkswagons and service there exclusively. Never had an issue, and would highly recommend on all levels. More

VW recall for emission. The Dirito Bros. service rep explained the recall, and it was completed in a short time. The shttle to and from the dealership was very convenient. The Dirito Bros. service rep explained the recall, and it was completed in a short time. The shttle to and from the dealership was very convenient. More

Very nice attitude on everyone Quality of cars good,people on dealership nice to you, very honest to explain about prices.they atend you fast to.i felt comfortable when i was there, Quality of cars good,people on dealership nice to you, very honest to explain about prices.they atend you fast to.i felt comfortable when i was there, i checked the cars and nobody bothered me someone talked to me with a lot of respect. I like that. More

Easy drop off and great costumer service Shannon was so easy to work with. Very friendly and kept me updated on the status of my car. You should add her name to the employee list below! She Shannon was so easy to work with. Very friendly and kept me updated on the status of my car. You should add her name to the employee list below! She was great. More

Excellent experience, fast, helpful, knowledgeable Paul was knowledgeable, answered our questions and accommodatinggreat, highly recommend him and recommend pass at as a family car, especially Dirito b Paul was knowledgeable, answered our questions and accommodatinggreat, highly recommend him and recommend pass at as a family car, especially Dirito brothers. Also, the sales people care willing to negotiate, even with used cars. More

Great and timely service at Dirito Brothers for my e-Golf I love my 2016 e-Golf and now am pleased to say that the service department did a great job on my recent check up and service. I will definitely be r I love my 2016 e-Golf and now am pleased to say that the service department did a great job on my recent check up and service. I will definitely be recommending Dirito Brothers VW service to my friends! More

Very good Excellent, friendly service at reception. Service completed on time. The only negative was that the car was not washed after the service, but maybe th Excellent, friendly service at reception. Service completed on time. The only negative was that the car was not washed after the service, but maybe that was because of water use restrictions in CA? More

Great location I love this dealership. Purchased my car last year from this location and sales people have great customer service. They treat their customers great. I love this dealership. Purchased my car last year from this location and sales people have great customer service. They treat their customers great. I would definitely recommend this dealership to my friends and family. More

Excellence Greeted in a timely, friendly manner. Service writer explained clearly. Gave me a ride home and a pickup when car was ready. Overall a very pleasant Greeted in a timely, friendly manner. Service writer explained clearly. Gave me a ride home and a pickup when car was ready. Overall a very pleasant experience. More

Exceeded expectations ! I was told by service Rep Tim Luong the cost and the turn around time. Neither exceeded what I was told. I was offered the comfort of the lounge or t I was told by service Rep Tim Luong the cost and the turn around time. Neither exceeded what I was told. I was offered the comfort of the lounge or transportation to get me home. We have two Mercedes and one Audi in addition to our Volkswagen Jetta. The quality of the work I gave 4 out of 5 just because I would have to drive the car a bit more to know if it made a difference. Or need to have seen the work that was performed to judge the quality of it. The experience at Dirito Brothers didn't dis appoint us. Thanks, The Walton Family More