Dirito Brothers Walnut Creek Volkswagen - Service Center

Danny is a superstar Danny gave accurate details on how the service would develop. Very happy with the quality of the work and how I was treated. Very good Danny gave accurate details on how the service would develop. Very happy with the quality of the work and how I was treated. Very good More

Online appointment completed. Have visited Dirito VW before and have not been disappointed. One sales person wouldn't take no for an answer and became obnoxious after a few more tr Have visited Dirito VW before and have not been disappointed. One sales person wouldn't take no for an answer and became obnoxious after a few more tries to engage me in talking about a new VW. Secondly the service person was efficient, but after shaking hands with him, they were cold and sweaty, and made me want to wipe my hands on my coat sleeves but I didn't. More

Nothing to complain about! Zero issues and my service bill came in under the estimate! The staff was professional and courteous. I will be driving across the bridge to have my Zero issues and my service bill came in under the estimate! The staff was professional and courteous. I will be driving across the bridge to have my car serviced here from now on. The only "negative" is that I wish they would have washed my car. More

Shannon is the best Shannon is my to go person! The best service adviser, always on point, on time and very professional. She has been with VW brand and the company for a Shannon is my to go person! The best service adviser, always on point, on time and very professional. She has been with VW brand and the company for a long time, she knows! More

Service Great experience! They arranged for me to be shuttled to work and back day of service. Friendly and pleasant staff. Will continue to refer poten Great experience! They arranged for me to be shuttled to work and back day of service. Friendly and pleasant staff. Will continue to refer potential car buyers to Dirito Bros. Volkswagen. More

Great representative Kevin I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are exce I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are excellent as well as personal manner. Thank you, sincerely June Dunn More

Great Service Excellent service and great customer service! Would recommend to anyone who has a Volkswagen.The work was completed on time and the pricing was very r Excellent service and great customer service! Would recommend to anyone who has a Volkswagen.The work was completed on time and the pricing was very reasonable. More

No hidden agenda's! Refreshing! First off, I am not a writer, so please excuse punctuation, grammar errors etc. Here goes... 2013 GTI; notorious 'check engine light'... Quick an First off, I am not a writer, so please excuse punctuation, grammar errors etc. Here goes... 2013 GTI; notorious 'check engine light'... Quick and concise service. Ken made my decision easy to swing by for an issue I had priorly diagnosed & repaired twice in the past two months, yet the infamous 'check engine' light reared up (in commute traffic to boot!) after EACH previous repair. Kevin was gracious, and with patience, listened to my concerns, quoted me the shops standard rate for a FULL diagnostic test which, I felt, was reasonable to say the (very) least. I too was able to make an early a.m. appointment and also entertain a shuttle ride to work after check in. Sold. The same issue sprang up, issue repaired, warranty issue, NO CHARGE! Result: so far, so good. Nice. My plan is to continue to have my sassy lass serviced at Dirito Brothers due to both Kevin's and the assigned technicians assistance. By the way...seriously clean shop...superior! To all...ENJOY! Rodney C Benicia CA More

Thank You Kevin Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum of 25 words in this section. More

Always a great experience! Love that I can call same day and make an appt. Always fast & efficient. All staff is always friendly & helpful. Only wish you guys detailed my car li Love that I can call same day and make an appt. Always fast & efficient. All staff is always friendly & helpful. Only wish you guys detailed my car like you use to. More