Dirito Brothers Walnut Creek Volkswagen - Service Center

Polite, efficient, and helpful Everyone from check-in to my shuttle ride home was so nice and polite. Danny made the check in process easy and flawless, Pamela was so friendly, and Everyone from check-in to my shuttle ride home was so nice and polite. Danny made the check in process easy and flawless, Pamela was so friendly, and Bill was pleasant from door to door while shuttling me home and picking me up. I know I will be using them for any services I will need in the future. More

Always a great experience Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed me the amazing new color palette available on the Golf R. More

Amazing service Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. More

Car service Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. More

40k service Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her agai Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her again. More

Kevin, Mark, Marsha, Leslie, and Nanika;You Are All Awesome! Thanks very much Kevin, for making my experience for my 40k maintenance excellent and getting it done in a very timely manner....that was a gift!. I, Thanks very much Kevin, for making my experience for my 40k maintenance excellent and getting it done in a very timely manner....that was a gift!. I, also, very much appreciate you taking time to teach me about my car's computer settings; that was very helpful and now, I'm more confident in changing settings. Thanks for your warm friendship, Marsha, Leslie, and Nanika; it's always a treat to chat w/each of you! Thanks, Mark, for working w/me re. music and etc. Thanks, Leslie, and Leon, for the courtesy ride to and from town. Wishing each of you a terrific day/week and a safe and beautiful holiday season. Susanne More

Reliable, Excellent Services at first hand I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have nothing but good things to say about their exceptional serviced that provided to me. My 5+ years VW Golf ran like new after I had it serviced by them last week. More

Professional, friendly, efficient I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He k I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He kept me updated via text and they even sent me in an uber to breakfast while I waited. This place is excellent and I will lease a VW for years to come because I don't ever want to deal with anyone else. Don't forget to ask for Danny! More

Excellent Service! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! More

Professional and efficient Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done o Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done on my vehicle More