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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,105 Reviews

3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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August 11, 2018

Attentive and careful; easy to work with. Good customer service. Makes it easy to get rides to/from as needed. Clear about the work that needs to be done. Always a pleasure to deal with this d More

by MTIKTINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Venturella
Aug 14, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

August 10, 2018

Always great to deal with. Helpful people. Well organized. Dirito Bros dealership has been very helpful to me since I bought my TDI at a less helpful dealership in NJ, then soon found myself living back in the More

by TajOnParade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who receives the cars for service (sorry can’t remember his name) is very polite and welcoming. His presence and demeanor are always appreciated. , Marc Venturella, Dirito Brothers Volkswagen
Aug 14, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear, thank you!

August 10, 2018

First service Dirito Brithers was a very friendly, professional,and timely Service experience .The service area was immaculate! Dirito Brothers also had a conven More

by JFBOTTARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad our efforts to make service visits more convenient are working for our customers!

August 09, 2018

Great Service Always pleased to use this dealership. Great and efficient customer service. Highly recommend using this company. Both Angelo and Kevin are wonderful More

by katitayong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review!

August 08, 2018

Awesome Employees Jonas Jung was just amazing!! He was very helpful and super nice!! He texted me when my car was ready and the shuttle came and picked me up quickly to More

by DEBRA.RELVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung
Aug 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly!

August 08, 2018

Great service , fast, very friendly, what more can I say all around great............. very clean very helpful over the phone fast apt. Bought my car there More

by KATHY32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Aug 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Kathy!

August 08, 2018

Stud Service Advisor Kevin never ceases to amaze me with his knowledge of my GTI. His advice and guidance saves me money and keeps my ride on the road. I love this guy!! More

by jfelix06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so great to hear! Thank you!

August 07, 2018

Great job by Jonas! Jonas, took great care of me! He had me in and out in no time and I really like being texted when the car is ready for pick up. they had it waiting fo More

by JIMSIGNORELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas Jung
Aug 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went smoothly!

August 07, 2018

Great fast, easy service Make an appointment, show up, and all goes smoothly with a smile. Nice clean dealership. Easy access in and out from dealership. Jonas was great. More

by mbur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas
Aug 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

August 07, 2018

Went in for an oil change Service was good. Price, meh... But ive been bringing my car here for the past few years and other than being pricey, cant complain about the service More

by tuhmaytow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Christobal
Aug 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, it's important for us to hear where our customers think we can improve, as well as what we are doing right!

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