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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,105 Reviews

3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 24, 2018

Great Very polite, fast service, I would definwlty recommend to my family and my friends to get their cars from and or get it serviced at your place. More

by modell10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas
Jul 25, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review and recommendation!

July 23, 2018

Customer focused and timely I have been taking my Saab to DBWCV for the past few years and have never had a delay, long wait or unexpected cost. Everyone is friendly and whiling More

by KELP0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Dirito Brothers Volkswagen
Jul 23, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's wonderful to hear that we have been consistently providing you with excellent service!

July 21, 2018

Perfect service in all ways Kevin is a pro...top notch coffee ..waiting room ... Check in ..... No fox on the tv ..CNN ... Fast turn around of car...like wow More

by jonberke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review Jon!

July 20, 2018

14 Years of Service Dirito Brothers has serviced our VW beetle convertible for more than 14 years. We have received excellent service during the course of this relations More

by GSANDERSON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from long-time customers who have been consistently receiving excellent service, we really appreciate your business!

July 19, 2018

Through service! I am very happy with my car it runs smoothly after the 20K maintenance service. Marc Venturella customer service was amazing and informative on the s More

by STACEY_CLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jul 19, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Stacey!

July 19, 2018

Five Star Service Angelo was a great listener. I had a lot to go over on my 100k checkup. He was an excellent communicator pre-arrival and checked in via text while my More

by GABRIELLEDEGRAY77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Angelo Christobal
Jul 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this awesome review!

July 19, 2018

Adblue and oil change I had a service light on my dash suggesting adding a diesel product that was unavailable at any local mechanic. I called Dirito and they took my car i More

by RJYOHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Angelo Christobal, Dirito Brothers Volkswagen
Jul 19, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks, it's nice to hear you had such an efficient experience here!

July 18, 2018

Good service! Came in for my 10,000 mile service. It was scheduled to take 2.5 hours (a little surprised so long) but they finished early. They did a good job, but More

by Kt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie, Dirito Brothers Volkswagen
Jul 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Kt, I'm glad to hear we were more efficient than projected, and thank you for the feedback.

July 18, 2018

repair my car engine light is on, and showed no power at all, only drive about 35 miles . I drove to dealer only locally. sent to services. More

by JOB_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas
Jul 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review!

July 18, 2018

Warranty recall fuel pump 2006 Passat It is easy to schedule an appointment. The service department is excellent. Jonas is great and I like him taking care of my three VWs. I used to ha More

by cameron19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas
Jul 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Cameron, we appreciate your business and your input!

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