I have taken my vehicles into Dishman Dodge for service before and it was great. Last week, I tried to schedule service again, but I had to leave a message to which no one called me back. I ended up going in as a walk in, and they graciously got my vehicle in and out quickly. The problem that I experiences is the I knew I might not be able to return before they closed the doors at 6 pm, and asked them to lock the key in the car; this was not done. I arrived at 6pm, and looked inside the car for my other key, but it was not there, then I went to check the doors which were locked and three people inside watched me walk from the front to the side to check the other door, but they wouldn't even crack the door to see what I needed. I immediate called and left another message asking for someone to call me and tell me why my key had not been locked in my car. Seven days later, they called and asked why I had not picked up my key and wanting to know if I have the car. The guys in the shop did a great job, but the people in the front completely dropped the ball.