I really hate buying cars. I need to get mentally psyched ahead of time. The experience I had at Ditchsman Ford was unusual. I felt no pressure to buy. The salesman, Joe Kelly, was very accommodating and patient. He broke out several cars for my wife and me to test drive until we found the one we liked. We got a great deal on our trade in and got amazing financing (0% for 60 months!!) Who can beat that?!!
I mentioned to our salesman that I never bought a car based upon a sales pitch. I don't know if Joe picked up on that or it was just his way, but he only answered my questions about the car and did not ram all of its features down my throat like many other hard selling salesmen. I also let it slip that I do not need a salesman to tell me how to operate the features in the car, since I did not just get off a boat. I explained how annoying a Honda Dealership salesman was a few years back, who insisted on showing me all of the options and features in my new car on the day I picked it up (even how to open the gas cap). I told that Honda salesman several times that I was running late, but he ignored me and continued with his pre-rehearsed pitch. That got me really P.O.'ed
On the day I picked up my car at Ditschman Ford, my salesman Joe called me ahead of time and collected information from me so the SYNC system was all set up for me when I picked up the car. I told Joe that I would really appreciate just picking up the car and getting on my way and that is exactly what I did. Less than 15 minutes after arriving at the dealership to pick up my new car, I was on my way home. Joe actually listened to me and that meant a lot. Overall I had a very good experience. I cannot bring myself to say "great" because I really hate buying cars. I guess that is as close to "great" and I am capable of rating.