Dodd RV of the Peninsula

Best RV Service EVER I have now worked w/ Joey twice. He has gone above and beyond and he is what you expect for Great customer service. I had some electrical work done an I have now worked w/ Joey twice. He has gone above and beyond and he is what you expect for Great customer service. I had some electrical work done and they have explained all that needed to be done, gave quotes prior to service work. When you arrive in the showroom, your are greeted not only by the desk staff but all employees acknowledge you. Good bye Dixie RV and hello Dodds. Many companies should really mirror how Dodds treats their customers. Thank you!!! More

Pleasent experience We were just looking around at rv sales businesses while on a day trip to meet with some friends. On the way back to the Southside, we made our last s We were just looking around at rv sales businesses while on a day trip to meet with some friends. On the way back to the Southside, we made our last stop at Dodd and it was just minutes before they were to close. We were welcomed and told to take our time to look around. We found a couple of travel trailers that we liked and were approached by Tina as we were looking at one model by Primetime Manufacturing. She said if we liked that one, she knew of one that might be just what we were looking for. She took us to one that was marked sold, that we had noticed but we could not enter. It was exactly what we were looking for and she knew it just based on our short conversation. No pressure, just showed us features and let the product speak for itself. Although it was getting to be almost an hour past closing time everyone was willing to stay to assist us. We made a decision to buy and stop looking. Great job of listening to our wants and above all, allowing us to shop even though they were not leaving work on time. More

Rving for the first time. My wife and I had been considering an Rv purchase for awhile and had visited other dealers. After deciding on the Forest River FR3, Scott was able My wife and I had been considering an Rv purchase for awhile and had visited other dealers. After deciding on the Forest River FR3, Scott was able to get us one in a very short time. Everyone was very helpful and informative, which for us as new RV owners was greatly appreciated. We would definately recommend Dodd to anyone we know that is in the market for an Rv. Bill and Brenda Bowers More

This is our second camper. We upgrade to to a larger one. This is our first time with Dodds RV. First we went to RV show in Hampton earlier this month and met Al outside as we walked through those campers. H This is our first time with Dodds RV. First we went to RV show in Hampton earlier this month and met Al outside as we walked through those campers. He was extremely helpful and informative. Then we went in and walked around until we got to the Dodds area and met Tina and Mike, they were great, giving the information on the camper we fell in love with. March 22, we went to Dodds and met Dennis who was awesome with our walk through and would not go on until we got what he was talking about. After that we met Mary at Parts, she was great in telling us about the parts depart. Next we moved on to Jamie Dodd to go over financial information with us and he was also great with explaining and breaking down the information for us to understand. Finally it was time for us to pull away with our new camper. Yes this is long detailed review, but I wanted to make sure that each and everyone of you who read this review, know how great DODDS RV is. From the very beginning until the very end of the the process each and everyone of the people we met along our way was friendly, helpful, informative, and I'm sure it won't be the last time we see them. Thank you for a great experience Dodd RV!! I highly recommend them to all!! More

From the moment we entered Dodds RV, the staff was extremely friendly and helpful. The process was fast and simple from the time we picked the RV we liked to the moment we picked it up. We could no extremely friendly and helpful. The process was fast and simple from the time we picked the RV we liked to the moment we picked it up. We could not be happier with our purchase and how we were treated. More

Visited the RV show in Virginia Beach and saw a motorhome we liked. Went to visit Greg at the Yorktown dealership and liked what we saw. Got home and checked Dodd's web site and found another motorhome we li we liked. Went to visit Greg at the Yorktown dealership and liked what we saw. Got home and checked Dodd's web site and found another motorhome we liked as well. Greg worked his magic with some numbers on both units and we decided on a 2014 Georgetown 335 DSF! Great deal, great price and a "Forever Warranty" that no one else offered. Our dream RV, peace of mind warranty and a great RV dealership. Thanks Greg & thank you Pete for the excellent walk-through! More

great staff, very competent and equally friendly, couldn't have asked for better. a vey good experience with people who know their business, and know how to tread their customer. couldn't have asked for better. a vey good experience with people who know their business, and know how to tread their customer. More

I have given Dodd RV the rating because they walked me through the entire process from start to finish. From selection of the right RV for me and my family, to purchasing and through delivery. Having neve through the entire process from start to finish. From selection of the right RV for me and my family, to purchasing and through delivery. Having never owned an RV prior, I left with our trailer, completely confident in my purchase. More

From the time we walked down their sales isle at Virginia Beach Convention Center RV show, they have been nothing short of exceptional. We purchased our new Rockwood RV from Greg Guin who was so friendly an Beach Convention Center RV show, they have been nothing short of exceptional. We purchased our new Rockwood RV from Greg Guin who was so friendly and knowledgeable he made us feel like family. His easy going nature and quiet manner let you know he is someone you can trust. We felt like we were talking to a long lost friend. Mike McNeil took the time to go over all the administrative details, never rushing us but rather giving us his undivided attention to be sure all our questions were answered. Jamie Dodd reviewed all the financing detail with us. He showed us every option available for purchase and gave us a wealth of knowledge about products and services that could both enhance our camping experience and protect our investment. The family name Dodd carries with it a great reputation in our community, and Jamie continues to be a credit to that name. Dennis Levick demonstrated the operation of our new RV top to bottom to be sure we understood the operational and safety process for all the major systems in the RV. We did run in to an operator error issue and had to call the service department for HELP!. Joey Lawrence came to the rescue on the phone and latter in the service department. He showed a level of professionalism rarely seen in business today. We were in a panic but he remained calm and talked us through the problem, brining it to a happy resolution. When we did make a service appointment for the operator error, Pete Foertsch was waiting for our arrival and went straight to work to iron out our problem. He evaluated every aspect of the problem and was not only able to correct the issue but his attention to detail improved the overall towing performance of the trailer. From the receptionist Debra who shared her homemade brownies to Mary the parts department guru, everyone made us feel welcomed and valued. We recognize and trust the brands they sell, but more importantly we embrace the way they do business, treating each customer as a part of the Dodd family. We know we will be a customer for life and hope refer the friends and family that want to live the camping life. Harry & Debbie Bowman Chesapeake,VA More

All the employees we came in contact with, were friendly, approachable, and interested in giving us a good experience! We are not local to Dodd RV, but found the staff , inventory, and warranty compelling. G approachable, and interested in giving us a good experience! We are not local to Dodd RV, but found the staff , inventory, and warranty compelling. Greg kept us well informed, and was readily available by phone, when needed. We are very happy with our experience at Dodd RV. More