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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
393 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 393 reviews
October 28, 2018
great service got our car fixed real fast,with a appointment. fast service andfixed in one day.real happy with the service.with onle one car to drive they fixed it got our car fixed real fast,with a appointment. fast service andfixed in one day.real happy with the service.with onle one car to drive they fixed it fast. More
by bucky1
Employees Worked With
Stephanie Gomez
October 02, 2018
Best ever Our sales mans name was Matt. He made us feel important and was really helpful in getting me what I needed. He explained things in a way that made me Our sales mans name was Matt. He made us feel important and was really helpful in getting me what I needed. He explained things in a way that made me feel like he cared, and not like I was worthless. I would definitely recommend this dealer and highly recommend Matt. He did a tremendous job. I enjoy my new jeep. More
by Als1974
Employees Worked With
Matt Reider
September 25, 2018
Knowledgeable,patient,very helpful Efficient service department. Personable. Steve went above expectations with us. Steve explained all technical aspects of the car. We were able to ta Efficient service department. Personable. Steve went above expectations with us. Steve explained all technical aspects of the car. We were able to take the car for a test drive. More
by Minimini
September 16, 2018
The Service Dept ROCKED it! I would like to start by saying; this dealer went above and beyond, to take care of my van and me as a person. I cannot lie, I was very hesitant to I would like to start by saying; this dealer went above and beyond, to take care of my van and me as a person. I cannot lie, I was very hesitant to go to Winter Haven Dodge after really (and I mean really bad experiences at Posner Lake Wales and Posner Park CDJ) However, a friend kept telling me that they are nothing like that. The owner runs a tight ship and you need to try them. So I did, and let me tell you the owner (I believe his name is Mike) really, does run a different operation and this dealer is nothing like the other Posner Dealerships. When I arrived, I did not have an appointment but wanted them to hear the issue I was having when the van was acting up in the moment. The service agent Stephanie was great; she recommended and sent an actual tech out who pinpointed the issue. Immediately Stephanie set me up for an appointment 2 days later where I dropped my van, they drove me to work. picked me up, and then provided me a loaner! They were able to fix my vans AC, and worked with me on a great deal for some additional maintenance that I needed based on my mileage. I want to stress, that I have had some bad experiences with dealers in Central Florida, from Lakeland to Kissimmee and did not think I would find a good service dealer. I can tell you now, if you had the same experience as me, I recommend that you go see Winter Haven Dodge! The service team rocks! You will not be disappointed and they really do an AMAZING Job! More
by Nonprofitjoe
Employees Worked With
There were several from the 2 mechanics, to the shuttle driver., Stephanie Gomez
September 10, 2018
Great Communication! Thanks Stephanie for listening to us tell you about our problem first off. So many times we the vehicle owners aren't heard. Well done! Second for tak Thanks Stephanie for listening to us tell you about our problem first off. So many times we the vehicle owners aren't heard. Well done! Second for taking the time to ACURATELY COMMUNICATE with us about or in service vehicle. Third and foremost Thank You for sharing with us the truths about the mechanics and our van, Even when it could have went wrong! (We are glad to know that the mechanic is well) Integrity is never gained, It is LEARNED! Well Done! More
by SA Taylor
Employees Worked With
Stephanie Gomez
September 01, 2018
Honest service people! Winter Haven Dodged Chrysler Jeep has treated me fairly for the last 7 years, both the sales and service departments have explained and previewed work Winter Haven Dodged Chrysler Jeep has treated me fairly for the last 7 years, both the sales and service departments have explained and previewed work and options I have within my vehicle. Even Jeffers in the finance department has redone paperwork to make sure my deal was correct. Stephanie in service and Matt in sales are a credit to the words "customer service" More
by Terryd2018
August 30, 2018
Excellent service Great service David & Gene. Thanks for your help and patience. Great work negotiating with bank. Thanks for putting my needs first. Will be back soon. Great service David & Gene. Thanks for your help and patience. Great work negotiating with bank. Thanks for putting my needs first. Will be back soon. More
by harold
August 16, 2018
Awesome salesman We were very pleased with our salesman Steve Knope. He was spot one getting us what we wanted. With no pressure. He kept us in the loop with all the l We were very pleased with our salesman Steve Knope. He was spot one getting us what we wanted. With no pressure. He kept us in the loop with all the lengthy process. He took his time explaining everything about our new jeep. And to him it wasn't just a job. Thank you Steve. More
by Tommy & Lorrie Evsns
Employees Worked With
Steve Knope
August 11, 2018
Matt did a great job. He was very helpful. The service was great. I am very disappointed that my Town and Country with 90,000 miles would have major problems like that. Thank you. The service was great. I am very disappointed that my Town and Country with 90,000 miles would have major problems like that. Thank you. More
by rwhicker1
Employees Worked With
Matt Reider
August 06, 2018
Thanks WHDCJR! My service department experience was excellent. Stephanie checked me in and texted me while I waited. She was knowledgeable and answered questions at My service department experience was excellent. Stephanie checked me in and texted me while I waited. She was knowledgeable and answered questions at checkout. All folks in the department were courteous and friendly. Thanks to everyone for their interest in my vehicle! See you again when the need arises. More
by Joan
Employees Worked With
Stephanie Gomez
