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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
394 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 394 reviews
June 04, 2011
The car i wanted is only discounted with no rebate @ all. Although it was describe to me the capability of the car and the luxury which is so cool, my intention actually was about the price of the suv i like Although it was describe to me the capability of the car and the luxury which is so cool, my intention actually was about the price of the suv i liked which hesitates me trading my 2010 Nissan Altima being on a huge depreciation of it. Putting myself on a downside means a big downpayment to lower down my monthly payments which is unacceptable business to accomplish for myself. If there is any other incentives favorable by my side, i might consider it a good business to happen and makes both sides happy. Let me know where i stand owning this suv i liked. More
by Nass_23
Employees Worked With
Fabian Arias
May 17, 2011
Dealer was very helpful in finding a car that was a perfect fit for my husband and I. Salesman was not high pressure yet was willing to work with us on the sale. The process of filling out the paperwo perfect fit for my husband and I. Salesman was not high pressure yet was willing to work with us on the sale. The process of filling out the paperwork was quick and easy as well as delivered in a friendly atmosphere. More
by sue pooler
Employees Worked With
Philip
April 19, 2011
Easy, straight forward transaction. In purchasing a vehicle, the last thing I want to do is play games and endlessly haggle. I prefer an upfront,honest and fair price. This is exactly what I got from t vehicle, the last thing I want to do is play games and endlessly haggle. I prefer an upfront,honest and fair price. This is exactly what I got from this dealership. Everyone was friendly and willing to work with me to make it a smooth transaction. I would definitely do business with them again as well as recommend them to someone in the market for a Dodge/Jeep product. More
by bennymac
Employees Worked With
Allen Peacock & Angela Dyal
March 16, 2011
One of the biggest things I hate doing, buying a new/used car. After being frustrated and hounded by other dealerships I came across Angela (Internet sales)at Dodge Chrysler Jeep of Winter Haven. Angela, w car. After being frustrated and hounded by other dealerships I came across Angela (Internet sales)at Dodge Chrysler Jeep of Winter Haven. Angela, was quick to reply to my initial questions, followup and offer me a price I could not refuse. I would highly recommend working with her and the rest of the DCJ of Winter Haven team. More
by jlandi
Employees Worked With
Angela Dyal
March 14, 2011
I BOUGHT A 2010 CARAVAN FOUR MONTHS AGO. I WAS PROMISED A MANUAL WOOD BE SENT TO ME IN THE MAIL. I HAVE CALLED THREE TIMES AND KEEP GETTING THE SAME PROMISE. DO NOT LIE TO ME. JUST TELL ME UP-FRONT THAT YOUR MANUAL WOOD BE SENT TO ME IN THE MAIL. I HAVE CALLED THREE TIMES AND KEEP GETTING THE SAME PROMISE. DO NOT LIE TO ME. JUST TELL ME UP-FRONT THAT YOUR NOT GOING TO HELP. I WAS BRINGING A FAMILY MEMBER TO SHOP WINTER HAVEN CHRYSLER BUT DECIDED TO GO TO A KIA DEALER INSTEAD. I HAVED HAD TO CALL THE DEALER TWICE BECAUSE OF LITES ON THE DASH AND WE DID NOT KNOW WHAT THEY MEANT. WE PAID TWENTY FIVE THOUSAND DOLLARS FOR THIS VAN. THE LEAST WE CAN ASK FOR IS A PAPER MANUAL. More
by JGLOVE428
Employees Worked With
3
February 22, 2011
This was my first time at this dealership, they were absolutely amazing and now will be the ONLY place that I will purchase future vehicles. Travis was quick to email me after I sent an inquiry, he bent absolutely amazing and now will be the ONLY place that I will purchase future vehicles. Travis was quick to email me after I sent an inquiry, he bent over backwards to work with me, when I came in that same day, Keith was there waiting and again, very friendly, getting with Rod to make a deal work for me. Amazing, honest and just good people who you can trust! More
by lberendt712
Employees Worked With
Travis, Keith, Rod
January 29, 2011
This is an absolute GREAT dealership! We were most fortunate as we walked into W.H.Dodge late one evening and met Joe Gagnon (our Salesperson). He was very, very helpful and he continues to take care fortunate as we walked into W.H.Dodge late one evening and met Joe Gagnon (our Salesperson). He was very, very helpful and he continues to take care of us in all areas of our business whether it be our New Car Sale or our Service needs. He is like one of our family and we will recommend Winter Haven Dodge and Joe to all who ask where we purchased our beautiful, eye catching, outstanding 2010 Jeep Sahara. Just recently we had a problem with our seats and I could not get the repair person (an outside of the dealership warranty repair shop) to understand our work schedule situation. I placed a call to Joe and within 30 minutes it was completely taken care of and he even rented a car for our use while the repairs were being completed. WHAT A GUY! We really appreciated his kindness, understanding, and attention in taking care of us. We will be looking at another new car within the next 12 months and we certainly will go directly to Joe. More
by NannaBlossom
Employees Worked With
Joe Gagnon
January 22, 2011
In 2009 I bought a new Jeep Grand Cherokee Limited from Allen and came back two years later and bought a 2011 Grand Cherokee Overland from him even though I live over a hundred miles away and around other Allen and came back two years later and bought a 2011 Grand Cherokee Overland from him even though I live over a hundred miles away and around other Jeep dealers. Allen is great to work with. Steve More
by ellida1027
Employees Worked With
Allen Peacock
January 07, 2011
I had a great experience purchasing my vehicle at the dealership. The customer service was very friendly and honestly did not take too much time out of my day. I'm a new buyer and Brian was a very great dealership. The customer service was very friendly and honestly did not take too much time out of my day. I'm a new buyer and Brian was a very great and patient salesman, not overbearing and annoying like many. The quality of the cars was great. If you are looking to buy any type I would go here. More
by ace56
Employees Worked With
Brian Osbourn
November 15, 2010
Keith Miles approached me immediately. Excellent saleman. Knew inventory and prices. Handled test drives quickly. Dealt with negotiations on price of trade-in and price of car. Stayed after closing to comple Knew inventory and prices. Handled test drives quickly. Dealt with negotiations on price of trade-in and price of car. Stayed after closing to complete sale with Jeffery Rogers, Finance Manager. Answered all my questions. Offered to detail and clean vehicle on next business day. Highly recommend this dealership, Keith Miles and Jeffery Rogers. More
by bwoodruff
Employees Worked With
Keith Miles and Jeffrey Rogers
